[2025] LOA - SPA - Trainer LUXE External

L'oreal Usa; Madrid; Presencial; EUR 28.000 - 40.000; Jornada completa

Descripción de la vacante

A leading beauty company in Spain is seeking a Make-Up Expert Trainer to enhance customer experience through training and digital tools. You will work closely with retail teams, focusing on sales techniques and brand strategies. Ideal candidates should have 2-3 years of retail education experience, proficiency in digital tools, and a strong command of make-up expertise. This role may require travel across Spain.

Formación

• 2-3 years of experience in Retail/Retail Education.
• Strong command of Retail and consumer experience.
• Deep expertise in make-up and beauty services.
• Understanding of beauty market trends on social media.
• Sensitivity to luxury and attention to detail.

Responsabilidades

• Train in-house brand teams focusing on sales techniques.
• Develop digital training content for customer experience.
• Create training tools supporting retail training plans.
• Contribute to product sales aligning with brand strategy.

Conocimientos

Retail experience

Training skills

Make-up expertise

Digital tool proficiency

Communication skills

Descripción del empleo

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’ ; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together create meaningful impact.

In the L’Oréal Luxe Division, we create the very best of luxury beauty. Our Division has an unrivalled portfolio of 23 aspirational brands (Yves Saint Laurent, Khiels , Lancôme, Prada, and Urban Decay to name a few) and an incredibly talented team of 28k experts, making it perfectly equipped to meet the endless and all encompassing demands of luxury consumers around the world.

Mission: As a Make-Up Expert Trainer, your mission will focus on training and follow-up in customer experience to activate retail levers, empowering teams on L’Oréal Luxe brands content, and developing and managing digital training tools.

KEY RESPONSIBILITIES:

• Training and coaching in-house brand teams at El Corte Inglés and Perfumeries, with a strong emphasis on sales techniques and KPIs to achieve business objectives. This will be done in coordination with El Corte Inglés Retail Area Managers (RAMs) and Perfumeries Retail Management teams.
• Developing a digital area focused on customer experience (tutorials, live streams, etc.) and engaging with Beauty Advisors (BAs) within the ONE RETAIL community.
• Adapting and creating training tools and content to support the training plan for each retail channel.
• Contributing to improved product sales, aligning with the brand strategy by providing expertise in the product category, the brand itself, and consumer experience.

REQUIREMENTS:

• 2-3 years of experience in Retail/Retail Education.
• Strong command of Retail and consumer experience, with the ability to train on sales techniques and beauty services.
• Deep expertise in make-up, with proven professional experience.
• A profound understanding of the beauty market with a focus on trends on social media and the needs of different consumer profiles.
• Proficiency with digital tools.
• Sensitivity to luxury and attention to detail.
• Organizational & priorizatio n skills.
• Excellent and impactful communication skills, capable of transmitting, inspiring, and motivating diverse audiences.
• Availability to travel throughout Spain

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion or any other characteristics protected by law. We are proud to be an equal opportunity employer