Temporary Guest Concierge in Roskilde — Service Expert

Qatar Wellness Network; Roskilde; On-site; DKK 69,000 - 115,000; Full time

Job summary

Qatar Wellness Network in Roskilde is seeking a reliable Temporary Concierge to deliver exceptional guest service and maintain the property's appearance. The role handles arrivals, information, and requests, with a focus on smooth check-ins and check-outs.

The position is temporary with potential for extension; candidates should have at least 1 year in a concierge or guest-service role, strong English communication, and the ability to work weekends and holidays in a fast-paced environment.

Qualifications

• High school diploma or equivalent; hospitality or tourism education is a plus.
• Minimum 1 year of experience as a concierge or in a similar customer service role.
• Excellent verbal and written communication skills in English; knowledge of other languages is a plus.

Responsibilities

• Greet and welcome guests upon arrival.
• Assist guests with luggage and other requests.
• Provide information about local area attractions and services.
• Handle check-ins and check-outs efficiently.
• Respond to guest inquiries and complaints in a timely and professional manner.
• Maintain cleanliness of common areas and ensure facilities are in working order.
• Coordinate with other departments to fulfill guest requests.
• Monitor security cameras and report suspicious activity.
• Keep an accurate log of guest interactions and requests.

Skills

Customer service

Communication

English proficiency

Time management

Teamwork

Education

High school diploma

Job description

Qatar Wellness Network in Roskilde is seeking a reliable Temporary Concierge to deliver exceptional guest service and maintain the property's appearance. The role handles arrivals, information, and requests, with a focus on smooth check-ins and check-outs.

The position is temporary with potential for extension; candidates should have at least 1 year in a concierge or guest-service role, strong English communication, and the ability to work weekends and holidays in a fast-paced environment.