Strategic Customer Collaboration Lead

Jdeprofessional; København; On-site; DKK 558,000 - 781,200; Full time

Benefits offered by this job

Great canteen

Fitness room

Yoga and massage options

International atmosphere

Job summary

A global coffee and tea company is seeking a Customer Collaboration Lead in Copenhagen. This role involves building customer engagement and leading supply chain excellence. The ideal candidate will have at least 5 years of experience in relevant roles, strong stakeholder management skills, and a results-driven mindset. Fluency in English and a Scandinavian language is required. The position offers a dynamic workplace with numerous employee benefits, including fitness and wellness offerings.

Qualifications

• Minimum 5 years’ experience in Sales, Customer Services or supply chain roles.
• Thorough knowledge of customer supply chain principles, having worked with major Nordic Grocery Retailers.
• Ability to manage stakeholders and build effective relationships.
• Results-driven with a proven track record of achieving challenging goals.

Responsibilities

• Build relationships with customer supply chain teams and lead review meetings.
• Deliver excellent operational performance, ensuring top service levels.
• Define best practices and coach the team on effective behaviors.
• Collaborate with internal and external partners for strong connections.
• Lead continuous improvement projects to reduce costs and improve efficiency.

Skills

Customer supply chain principles

Coaching and developing others

Stakeholder management

Analytical problem solving

Fluency in English and Scandinavian languages

Job description

A global coffee and tea company is seeking a Customer Collaboration Lead in Copenhagen. This role involves building customer engagement and leading supply chain excellence. The ideal candidate will have at least 5 years of experience in relevant roles, strong stakeholder management skills, and a results-driven mindset. Fluency in English and a Scandinavian language is required. The position offers a dynamic workplace with numerous employee benefits, including fitness and wellness offerings.