Customer Collaboration Lead – Supply Chain Excellence

JACOBS DOUWE EGBERTS; Denmark; On-site; DKK 70,000 - 90,000; Full time

Benefits offered by this job

Fitness room

Yoga classes

Massage services

Free coffee in the office

Great canteen

Job summary

A leading coffee and tea company in Denmark is seeking a Customer Collaboration Lead to enhance customer engagement and supply chain excellence. This role includes building strong relationships with customer teams, delivering operational performance, and leading continuous improvement initiatives. Ideal candidates will have at least 5 years of experience in related fields and fluency in English and one Scandinavian language. The position offers a vibrant work atmosphere with excellent perks like a fitness room and yoga classes.

Qualifications

• Minimum 5 years' experience in Sales, Customer Services or supply chain roles.
• Experience working with major Nordic Grocery Retailers.
• Fluency in English and one of the Scandinavian languages.

Responsibilities

• Build strong relationships with customer supply chain teams.
• Deliver excellent operational performance with top service levels.
• Define best practices and coach the team on effective behaviors.

Skills

Stakeholder management

Customer relationship building

Analytical problem solving

Coaching and developing others

Results-driven mindset

Job description

A leading coffee and tea company in Denmark is seeking a Customer Collaboration Lead to enhance customer engagement and supply chain excellence. This role includes building strong relationships with customer teams, delivering operational performance, and leading continuous improvement initiatives. Ideal candidates will have at least 5 years of experience in related fields and fluency in English and one Scandinavian language. The position offers a vibrant work atmosphere with excellent perks like a fitness room and yoga classes.