Store & Service Associate (Part time) - Odense

Swapfiets; Odense; On-site; DKK 152,000 - 207,000; Part time

Benefits offered by this job

Swapfiets lease

Free Choice Account

Discounts on partner offers

Flexible or fixed hours

Job summary

Swapfiets in Odense is seeking a friendly Store & Service Associate (part-time) to deliver top-tier service to members. You will be the first point of contact, assist with subscriptions and repairs, and help sales by recommending suitable products.

You will keep the shop tidy and may drive across the city to assist members, performing small repairs and swaps as needed. The role requires Danish and English language skills, a valid driver's license (min 6 months), and a passion for bikes and

Qualifications

• Customer-facing experience in service roles.
• Driver's license held for at least 6 months.
• Affinity with bikes and service.
• Comfortable with tools and eager to learn basic bike repairs.
• Able to understand Danish and English.

Responsibilities

• Work in the store and deliver outstanding Swapfiets service to members.
• Be the first point of contact for (potential) members, helping with subscriptions or issues.
• Provide sales through service and identify products to meet commercial targets.
• Keep the shop clean, tidy and organized.
• Drive around the city by car to assist members.
• Perform small bike repairs and preventive maintenance on site and in-store.
• Swap out bikes when needed and transport them to the Store/Warehouse.

Skills

Customer-facing

Driving

Flexible

Reliable

Communication

Job description

Store & Service Associate (Part time) - Odense

Are you our new service expert, who will help us go the extra mile?

AtSwapfiets, we’re on a mission to make biking the easy, sustainable choice for everyone. We keep our members on the go by providing a high-quality ride including free check-ups and repairs. Joining us means becoming part of this purposeful mission, and working alongside a great team in a fast-paced, fun environment to make it happen!

Ready to join the ride of your life?

Your next ride starts here!

Do you know the city like the back of your hand? Are you a multi-tasker who can be friendly to a customer while driving through the city in our Swapcar? Are you looking for a cool, flexible job at a fast-growing scale-up? Do you enjoy playing the host?Don’t wait any longer and apply!

How you pedal us forward!

Work in the store and deliver outstanding Swapfiets service to members;

You’re the first point of contact for (potential) members, helping them set up a new subscription or providing support with any issues they might have;

Providing sales through service and identifying what product(s) would best fit the member, to contribute to our commercial targets;

You keep the shop clean, tidy and organized;

You will drive around the city by car to help our members;

Perform small bike repairs and preventive maintenance on our Swapfiets bikes on site and in the store, so our members can happily keep biking;

Swap out bikes, if they can’t be repaired on the spot, and drive them to our Store/Warehouse;

The gear you need!

In possession of a driver's license (for a minimum period of 6 months);

Available to work between 8-12 hours per week;

Understand and speak Danish (and English);

Affinity with bikes and service;

Comfortable working with tools and eager to learn basic bike repairs;

Customer-oriented, with previous experience in a service or customer-facing role;

Reliable and flexible, especially available for opening shifts;

Whether working independently or as part of a team, you always work successfully!;

Benefits for a smooth ride!

Your own Swapfiets (lease);

Free Choice Account (frivalgskonto)

Discounts on Visma LogBuy + free tickets to some of our collaboration partners (e.g. Bakken Bears and Aarhus Håndbold)

Flexible or fixed working hours/days possible. On weekdays and weekends;

Become part of Swapfiets's fun operation! Our regular team meetings always include food/drinks and a good time, while we also do bigger team events!

Work fuelled by purpose! We offer a lot of responsibility, challenging and dynamic work;

Learn bike skills on the job. No day is the same!

Training opportunities and growth possibilities within Swapfiets (you can even move cities or countries with us!);

No seasonal work - we work all year round!

A fun working culture with flat hierarchies and a tight-knit team!

Pedaling Towards Inclusivity at Swapfiets!

At Swapfiets, we believe in the power of diversity and inclusivity. While we’re proud of our progress, we know there’s more to do. Research shows underrepresented groups often hesitate to apply unless they meet all requirements—but we don’t check all the boxes either! We value equal opportunity, unique perspectives, and diverse experiences. So, even if you don’t see yourself represented on our team, we encourage you to apply—because when we pedal together, we go further!

Free Swapfiets

Growth opportunities

Supportive team

Learning opportunities

Learning opportunities

Why you should ride with us

Working at Swapfiets means joining the ride of your life. We pedal with purpose, knowing our work drives real impact for people, cities, and the planet. With a supportive team, open communication, and a flat structure, you’ll always have others cheering you on. As we move fast and tackle the unexpected twists along the way, we make sure the journey stays exciting, rewarding, and, most importantly, fun!

Employee stories

Read more about what working at Swapfiets is like

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Join the ride - become part of our purposeful mission, working alongside a great team in a fast-paced, fun environment!