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Usercentrics is seeking a senior AI Enablement Engineer to own the AI enablement stack, from department AI apps to the platform layer. You will architect and ship hard AI systems, build a technical community, and set reusable patterns across the company.
You will work with the AI Enablement Lead and cross-functional partners to deliver safe, governed AI capabilities while driving adoption and technical excellence across the organization.
Usercentrics is a global leader in data privacy and privacy-led marketing solutions. We believe there is no need for a trade-off between growth and privacy compliance. Our vision is to unlock the potential of data privacy to empower a thriving digital ecosystem. We work with companies to create a healthy balance between data-driven business and privacy-led marketing for every size of enterprise. Our customers build trust with their users through improved transparency and control to drastically improve marketing and monetization, while achieving full privacy compliance.
The Office of AI owns the strategy, governance, infrastructure, and enablement of AI across Usercentrics. We sit within the CTO office and work across all departments.
Mission: enable the entire organisation to adopt AI safely, responsibly, and effectively.
You are the senior technical owner of AI enablement at Usercentrics: the person who takes the hardest department AI builds, the deepest platform problems, and the technical bar the rest of the enablement track works to.
The role has two layers, and we mean both. At the department layer, you do what every AI Enablement Engineer does, prototyping and shipping AI applications for Finance, Legal, HR, Marketing, Customer Success, BI and beyond, but you take the hardest ones yourself and set the pattern the others follow. At the platform layer, you own the infrastructure that makes all of that possible: the LLM access gateway, RAG infrastructure, model operations, evaluation frameworks, and the engineering standards product teams build against.
What you would be walking into: a real internal AI platform already adopted across the company, the AI Hub, MCP servers, Claude connector delivery, a skill hub, usage analytics, and low-code automation. The next layer is largely open. A gateway, RAG infrastructure, model operations, and evaluation frameworks are the current candidates, and you would have a strong say in what gets built and in what order. Real adoption already exists, which is a rarer starting point than a blank slate.
The role asks for two things at once. You are a deeply technical engineer who can architect and build these systems hands-on, at the hardest end of the department builds and the platform layer both. And you build a technical community: you raise the bar across the Enablement Engineers and beyond through education, mentoring, and reusable patterns. If you only have one of these, this is probably not your role.
You will work alongside the AI Enablement Lead, who owns the non-technical adoption pillar (the champion network, AI literacy, and the cross-department use-case pipeline). Your focus is the engineering depth behind that pipeline, from the department app someone is using tomorrow to the platform layer that will still be standing in two years.
On the shape of it: this is a small, senior team today, four to five people, and growing on both the engineering and enablement sides. You would be the most senior engineer on the enablement track and the technical bar would be yours to set.
Some of our benefits
We are driven by our values #BeBrave, #BetterTogether, #LeadbyExample, #InnovateWithPurpose, #PassionForPrivacy, #GiveBack and #ComeAsYouAre. They show what we believe in and how we work. They help make our team special and guide us in everything we do. They're the heart of our company and inspire us to do our best every day.
We strive to create a diverse, equitable, and inclusive environment (DEI) where everyone feels valued, respected, and empowered to reach their full potential. We believe that our different backgrounds, experiences, and perspectives are our greatest strengths — so we are committed to building with them as we foster innovation and drive our success.
We recognize that this is an ongoing journey. We commit to listening and to continuous learning, growth, and improvement. By embracing DEI principles, we will create a more just and equitable society, and we are proud to play our part in making this vision a reality.
We are #BetterTogether.