Solution Advisor Associate - SAP Academy for Customer Success - Denmark (Hybrid)

SAP; København; On-site; DKK 359,947 - 490,837; Full time

Job summary

SAP Academy for Customer Success is a global development program designed for early-career talent. It offers a three-year journey fostering accountability, productivity, and leadership potential.

Participants pursue immersive, hands-on learning and spend four weeks across two trips in San Ramon, CA, with strict engagement during intensive phases. Qualified applicants are considered without regard to age, race, religion, or other protected statuses, in compliance with applicable laws.

Qualifications

• 2–3 years of professional experience with a strong foundation in technical and business processes.
• Exposure to relevant technologies/solutions and customer-facing skills.
• Proficiency in English to engage with our global network.

Responsibilities

• Successfully complete a 10-month program that strengthens the foundation for a customer-facing career at SAP.
• Participate in experiential learning opportunities with colleagues globally and acquire a wide variety of business, industry and SAP solution skills.
• Receive on-the-job training under mentorship while working with customers to gain real-world experience and guide their digital transformation.

Skills

Customer-facing

AI fundamentals

Problem solving

Project management

Communication

Adaptability

Business acumen

English proficiency

Job description

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Who You’ll become

A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, a Solution Advisor is the “subject matter expert” responsible for the functional and technical knowledge within the sales cycle. The role includes participation in discovery sessions, executive meetings, presentations, and delivering software demonstrations that help customers understand SAP’s unique value proposition. In addition, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts.

What You’ll Do

• Successfully complete a 10‑month program that strengthens the foundation for a successful customer‑facing career at SAP.
• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting‑edge technologies.
• Receive on‑the‑job training under the mentorship of a senior Solution Advisor while working with customers to gain real‑world experience and acquire the skills necessary to guide customers through their digital transformation journey.

The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. You will be fully employed from day one with practical learning applications for your role. After successful completion of the program, you will lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation, create and deliver high‑impact software demonstrations that compel customers to choose SAP, and provide demand‑generation support through marketing events and deal‑execution support by responding to requests for proposals.

What You Bring

• 2–3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer‑facing skills.
• Technical and business process knowledge, combined with hands‑on experience using relevant technologies and industry‑standard tools to support solution delivery and operational efficiency.
• A cooperative and productive approach to working relationships internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics to identify business problems solvable with AI.
• Strong business acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.
• AI focus areas: AI Adoption Mindset, Agentic AI Day‑to‑Day Practice, and Context Engineering.
• A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast‑paced, evolving environment.
• Strong problem‑solving, project‑management, and creative‑thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
• Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
• A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results‑oriented approach and the courage to take initiative.

About SAP Academy for Customer Success

The SAP Academy for Customer Success is a global development program designed for talent who are early in their career. It offers a three‑year journey that drives accountability and enhances productivity, enabling graduates to make a quick impact in customer‑facing roles while fostering career longevity and leadership potential.

We are planning a practical and immersive portion of the program, which will involve participants spending four weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands‑on learning and networking opportunities. During intensive phases, all participants are expected to be fully engaged and present to ensure maximum learning and success. Vacation will not be approved during critical times of the program.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.