Service Technician

Vaillant Group; Taastrup; On-site; DKK 360,000 - 520,000; Full time

Benefits offered by this job

Company service vehicle

Mobile phone

Computer

Job summary

Vaillant Group in Denmark is seeking a skilled Service Engineer to maintain and repair heat pumps at customer sites. You will work from your home base, covering customers across Jutland and reporting to the Regional Service Manager.

You will diagnose faults, replace defective components, perform routine maintenance, and document service reports on a tablet or laptop. A valid driver’s license and fluent Danish with basic English are required.

Qualifications

• Technical certification with Refrigeration.
• Proven experience servicing heat pumps and gas appliances.
• Clear communication with customers.
• Ability to work independently, manage time effectively, and prioritize tasks.
• Valid driver’s license.
• Fluent in spoken and written Danish and basic level English.
• Comfortable using mobile devices for digital service reports and documentation.

Responsibilities

• Repairing or replacing defective components to ensure safe and optimal system performance.
• Completing service, maintenance, and technical documentation accurately and on time.
• Communicating clearly and professionally with customers and installers.
• Collaborating with internal departments to resolve technical issues.
• Ensuring all work complies with safety standards, manufacturer guidelines, and local regulations.
• Reporting to the Regional Service Manager and working closely with customers and internal stakeholders.
• Preferred start date as soon as possible; working directly from home base and primarily covering customers across Jutland.

Skills

Clear communication with customers

Independent worker

Time management

Prioritization

Danish language proficiency (spoken/wr

Job description

Overview

We are looking for a skilled and customer-focused Service Engineer to join our Service team in Denmark. In this role, you will be responsible for maintaining and repairing heat pumps at customer sites, ensuring high technical quality, safety and customer satisfaction.

Responsibilities

• Repairing or replacing defective components to ensure safe and optimal system performance
• Completing service, maintenance, and technical documentation accurately and on time
• Communicating clearly and professionally with customers and installers
• Collaborating with internal departments to resolve technical issues
• Ensuring all work complies with safety standards, manufacturer guidelines, and local regulations
• Reporting to the Regional Service Manager and working closely with customers and internal stakeholders.
• Preferred start date as soon as possible; working directly from your home base and primarily covering customers across Jutland.

Qualifications

• Technical certification with Refrigeration
• Proven experience servicing heat pumps and gas appliances
• Clear communication with customers
• Ability to work independently, manage time effectively, and prioritize tasks
• Valid driver’s license
• Fluent in spoken and written Danish and basic level English
• Comfortable using mobile devices (tablet or laptop) for digital service reports and documentation

Benefits

• A working environment where safety, quality, and customer experience are always top priorities
• Ongoing support and collaboration with skilled colleagues and dedicated internal teams

• Clear processes and guidelines that support your work, combined with trust and personal responsibility
• A fully equipped setup including a company service vehicle, mobile phone, and computer.

EEO Statement

We promote equity and do not tolerate any form of discrimination. We value the uniqueness of each individual and encourage all people to apply.