Senior ServiceNow ITSM Solution Architect

Freelio; Denmark; Remote; DKK 900,000 - 1,300,000; Full time

Job summary

Accenture in Denmark seeks a Solution Architect to translate client needs into differentiated, actionable ITSM solutions, collaborating with sales pursuit and delivery teams to craft proposals aligned with business goals. The role requires mentoring and guiding cross-functional teams to ensure feasible, high-value outcomes for clients.

The position emphasizes architecture leadership, stakeholder alignment, and ongoing engagement with technology trends to maintain competitive, practical solutions.

Qualifications

• Must To Have Skills: Proficiency in ServiceNow IT Service Management (ITSM).
• Strong expertise in designing and implementing IT service management workflows and processes.
• Experience in integrating ServiceNow ITSM with other enterprise systems to streamline operations.
• Ability to analyze complex business requirements and translate them into scalable technical solutions.

Responsibilities

• Lead the design and development of comprehensive solutions that address complex client challenges.
• Collaborate with Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution.
• Engage with multiple teams and contribute on key decisions to align with business objectives.
• Mentor junior team members and evaluate emerging technologies to enhance solution effectiveness.

Skills

ServiceNow ITSM

Education

15 years full time education

Job description

Accenture in Denmark seeks a Solution Architect to translate client needs into differentiated, actionable ITSM solutions, collaborating with sales pursuit and delivery teams to craft proposals aligned with business goals. The role requires mentoring and guiding cross-functional teams to ensure feasible, high-value outcomes for clients.

The position emphasizes architecture leadership, stakeholder alignment, and ongoing engagement with technology trends to maintain competitive, practical solutions.