Senior Quality Assurance Analyst

Saxo Bank; København; On-site; DKK 500,000 - 700,000; Full time

Job summary

Saxo Bank is expanding its AML Quality Team in Copenhagen. The QA Analyst role focuses on developing quality standards, testing, and reporting to ensure zero-defect quality in onboarding and ODD processes.

You will collaborate with AML experts and stakeholders to drive improvements, manage first-line QA controls, and uphold regulatory standards across private, corporate, and institutional client onboarding.

Qualifications

• Proven track record in quality assurance within AML and KYC processes.
• Hands-on experience with QA tools and methods.
• Certifications CAMS/ACAMS, ICA or similar.
• Proficiency in English, both written and spoken.
• Experience with at least two client segments: direct, corporate, institutional.

Responsibilities

• Build and implement a new quality assurance framework for Saxo Bank.
• Perform QA on private, corporate, and institutional clients.
• Produce monthly QA reports containing quality assurance results and metrics.
• Develop knowledge within the team on QA processes and tasks.
• Communicate quality gaps to management and business owners.

Skills

Quality assurance

AML

KYC

Stakeholder management

Analytical skills

Education

CAMS/ACAMS

ICA

Job description

About The Job

We are expanding our AML Quality Team in Copenhagen, which is currently transforming.

Copenhagen, Denmark

As a Quality Assurance AML Analyst or Senior Analyst, your role will involve developing quality standards, conducting tests, identifying issues in onboarding and ODD processes, and reporting. You will collaborate with stakeholders to create policies and processes that ensure a zero‑defect quality culture.

As a QA AML Specialist, you will manage first‑line QA controls in content and process, working with fellow QA Specialists. You will provide expert advice to colleagues in other departments such as compliance, financial framework, senior management, and the business. Your findings will be used to develop improvement plans with management, acting as a professional partner in the AML organization. Key skills include identifying significant risks through understanding laws, (local) regulations, and business insights.

You will collaborate with AML experts on risk assessments, demonstrating decisiveness and ownership. Conduct quality assurance on CDD activities in accordance with Wwft, Policies, and Standards, presenting and report findings clearly and accurately, with a focus on risk management. Adaptability, decisiveness, and clear communication are essential.

In this position, you will have a large stakeholder map at our headquarter and our local offices.

Responsibilities

• Be a part of the pioneer group building the new quality assurance framework for Saxo Bank
• Perform quality assurance on private, corporate, and institutional clients
• Produces monthly reports containing quality assurance results and associated metrics using established procedures.
• Build and establish knowledge within the team on quality assurance processes and tasks
• Provides insight into quality gaps identified as part of the quality assurance process and ensures these gaps are communicated to appropriate management and business owners
• Analyses information gathered to develop recommendations for improvement and changes in current policies and procedures for continued compliance with Saxo Bank’s AML Policy and applicable regulations

We are seeking a professional with a proven track record in quality assurance and a strong background in AML and KYC processes. The ideal candidate will have hands‑on experience with tools, methods, and concepts related to quality assurance, combined with a solid understanding of relevant regulatory standards.

Strong analytical skills in data collection and interpretation are essential, as well as the ability to manage stakeholders effectively and maintain exceptional attention to detail.

You preferably hold certifications such as CAMS/ACAMS, ICA, or similar, and have experience working with at least two client segments, including direct, corporate, and institutional clients. Proficiency in English, both written and spoken, is required.

We conduct interviews on a continuous basis, so please submit your application sooner rather than later.

We get curious people invested in the world

When you work at Saxo, you become a Saxonian and part of a purpose‑driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on.

You will join 2,500 other ambitious colleagues across 11 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long‑term success.

We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations.

When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense.

At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!

How To Apply

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