Senior Quality Assurance Analyst

Saxo Bank A/S; Gentofte Kommune; On-site; DKK 600,000 - 800,000; Full time

Job summary

Saxo Bank A/S in Copenhagen is expanding its AML Quality Team. As a QA AML Analyst or Senior Analyst, you will develop quality standards, conduct tests, and report on onboarding and ODD processes to drive zero-defect quality.

You will manage first-line QA controls, advise colleagues in compliance and senior management, collaborate with AML experts on risk assessments, and produce monthly QA reports while maintaining strong stakeholder relationships.

Qualifications

• Proven track record in quality assurance and AML/KYC processes.
• Hands-on experience with QA tools, methods and standards.
• Strong analytical skills in data collection and interpretation.
• Ability to manage stakeholders with attention to detail.
• Certifications such as CAMS/ACAMS, ICA preferred.

Responsibilities

• Build the pioneer QA framework for Saxo Bank AML quality.
• Perform QA on private, corporate, and institutional clients.
• Produce monthly QA reports and metrics.
• Develop team knowledge on QA processes.
• Identify quality gaps and communicate to management and owners.
• Analyze information to recommend policy improvements in AML controls.

Skills

Quality assurance

AML

KYC

Stakeholder management

Tools

QA tools

Job description

Copenhagen, Denmark

About the job

We are expanding our AML Quality Team in Copenhagen, which is currently transforming.

As a Quality Assurance AML Analyst or Senior Analyst, your role will involve developing quality standards, conducting tests, identifying issues in onboarding and ODD processes, and reporting. You will collaborate with stakeholders to create policies and processes that ensure a zero-defect quality culture.

As a QA AML Specialist, you will manage first-line QA controls in content and process, working with fellow QA Specialists. You will provide expert advice to colleagues in other departments such as compliance, financial framework, senior management, and the business. Your findings will be used to develop improvement plans with management, acting as a professional partner in the AML organization. Key skills include identifying significant risks through understanding laws, (local) regulations, and business insights.

You will collaborate with AML experts on risk assessments, demonstrating decisiveness and ownership. Conduct quality assurance on CDD activities in accordance with Wwft, Policies, and Standards, presenting and report findings clearly and accurately, with a focus on risk management. Adaptability, decisiveness, and clear communication are essential.

In this position, you will have a large stakeholder map at our headquarter and our local offices.

Responsibilities

• Be a part of the pioneer group building the new quality assurance framework for Saxo Bank
• Perform quality assurance on private, corporate, and institutional clients
• Produces monthly reports containing quality assurance results and associated metrics using established procedures.
• Build and establish knowledge within the team on quality assurance processes and tasks
• Provides insight into quality gaps identified as part of the quality assurance process and ensures these gaps are communicated to appropriate management and business owners
• Analyses information gathered to develop recommendations for improvement and changes in current policies and procedures for continued compliance with Saxo Bank’s AML Policy and applicable regulations

We are seeking a professional with a proven track record in quality assurance and a strong background in AML and KYC processes. The ideal candidate will have hands‑on experience with tools, methods, and concepts related to quality assurance, combined with a solid understanding of relevant regulatory standards.

Strong analytical skills in data collection and interpretation are essential, as well as the ability to manage stakeholders effectively and maintain exceptional attention to detail.

You preferably hold certifications such as CAMS/ACAMS, ICA, or similar, and have experience working with at least two client segments, including direct, corporate, and institutional clients. Proficiency in English, both written and spoken, is required.

Location

Headquarters