About the Role
As Head of Cloud Operations, you will lead a team responsible for the operational ownership of key platform services including Azure, Microsoft 365, and Identity (Entra ID and Active Directory). Your team will provide advanced operational support and act as subject‑matter experts for these critical technologies while driving improvements in automation, monitoring, and operational practices.
Responsibilities
- Lead and develop the Cloud Operations team, creating an empowered culture of ownership, collaboration, and operational excellence.
- Ensure reliable operation and platform ownership of Azure, Microsoft 365, and Identity services (Entra ID and Active Directory).
- Oversee 3rd‑level support for complex incidents and platform issues, enabling the team to resolve challenges efficiently and sustainably.
- Act as a leader and escalation point, guiding the team on cloud and identity topics.
- Drive improvements in automation, monitoring, incident management, and operational processes to improve platform stability and efficiency.
- Partner with architects and engineering teams to support the ongoing evolution of the cloud and identity platforms.
Qualifications
- Experience leading technical teams responsible for cloud platforms, infrastructure services, or enterprise IT operations.
- Solid understanding of Microsoft Azure, Microsoft 365, and identity platforms such as Entra ID and Active Directory.
- Experience operating critical production platforms and managing complex incidents or operational challenges.
- Ability to combine technical credibility with people leadership, enabling teams to perform at their best.
- Experience improving operational maturity through automation, monitoring, and process improvements.
- A leadership mindset focused on team development, ownership, and continuous improvement.
Benefits
Attractive salary, bonus scheme, and pension are essential for any work agreement. In addition to the traditional benefit scheme, we provide a good work and work‑life balance: flexible working hours and a hybrid model. Opportunities for professional development are available through custom paths to support the direction you want to take.
Location
Warsaw (additional location: Copenhagen).
SimCorp is an equal‑opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best‑in‑class solutions to our clients.