Senior Manager, Architecture

Pandora A/S; København; On-site; DKK 900,000 - 1,300,000; Full time

Job summary

Pandora A/S in Copenhagen is seeking a Domain Architect for Retail and E-commerce to shape architectural strategy and guide cross‑functional teams in delivering innovative, scalable solutions for our global customer experiences.

You will partner with the Engineering Director, drive governance, mentor architects, and design end‑to‑end retail platforms that align with business goals and ensure security, performance, and growth.

Qualifications

• 5+ years designing scalable retail and e-commerce systems.
• Experience leading teams of 5–10 people.
• Strong knowledge of Salesforce Commerce Cloud and Azure.
• Familiarity with Order Management Systems and retail POS.
• Excellent English communication.

Responsibilities

• Develop and implement detailed architectural strategy with Engineering Director.
• Align architecture with business goals across product lines.
• Lead architectural governance and decision processes.
• Directly manage Solution and Technical Architects; foster collaboration.
• Design end-to-end retail and e-commerce platform solutions.
• Gather requirements and evaluate suitable technologies.
• Ensure scalable, secure, and high-performance systems.
• Explain complex concepts to non-technical stakeholders.

Skills

Leadership

Communication

English

Education

Bachelor’s or Master’s degree in Computer Science / IT

Tools

Salesforce Commerce Cloud

Azure

DevOps practices

Order Management Systems

Retail POS platforms

Job description

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Domain Architect - E-Commerce, Retail and MarTech

Are you ready to shape the future of retail and e-commerce technology? Do you thrive in a dynamic environment where innovation drives success? If so, we have an exciting opportunity for you!

Transform Our Technological Vision at Pandora

Pandora is on a mission to enhance its retail and e-commerce systems, creating seamless customer experiences and driving growth. As the Domain Architect in Retail and E-commerce, you will be instrumental in shaping our architectural strategy and guiding cross-functional teams to implement innovative solutions. This is your chance to make a significant impact on Pandora’s technological landscape and drive our ambitious goals forward.

Key Responsibilities

Architectural Planning & Governance:

• Collaborate with the Engineering Director to develop and implement a detailed architectural strategy.
• Ensure alignment between architecture planning and business goals across product lines.
• Lead architectural governance processes and facilitate effective decision-making.

Leadership Of Architecture & Engineering Teams

• Directly manage Solution and Technical Architects, fostering a culture of collaboration and innovation.
• Mentor team members to promote professional growth and skill development.

System Design & Implementation

• Design end-to-end solutions for retail and e-commerce platforms.
• Gather system requirements from stakeholders to ensure technical feasibility.
• Evaluate and recommend technologies that enhance performance, security, and scalability.
• Work with cross-functional teams to ensure cohesive implementation of architectural solutions.
• Communicate complex technical concepts to non-technical stakeholders effectively.

Key Qualifications

What You Bring to the Team

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in designing and implementing scalable retail and e-commerce systems.
• Proven leadership skills, with experience managing teams of 5-10.
• Strong knowledge of relevant technologies, including Salesforce Commerce Cloud and cloud-based solutions like Azure.
• Familiarity with Order Management Systems and retail POS platforms.
• Experience with DevOps practices and tools.
• Excellent communication skills in English.

Icing on the cake

You will be working out of our beautiful Digital & Technology Hub in Copenhagen, in a rapidly growing environment of highly skilled and experienced colleagues, which is a key initiative that goes along with Pandora’s experience & ambitions.Besides our beautiful interior design, we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.