Senior Manager, Global eCommerce Analytics

Pandora; København; On-site; DKK 900,000 - 1,100,000; Full time

Job summary

Pandora is seeking a Senior Manager, Global eCommerce Analytics & Insights to shape the analytics agenda for its global eCommerce business. You will lead a team of 3 analytics professionals, govern analytics platforms, and partner with Global eCommerce leadership to drive measurable business impact.

You will champion data-driven decision making, build analytics capabilities, and foster a data-rich culture across Pandora’s global digital business.

Qualifications

• Extensive experience in eCommerce analytics and digital analytics.
• Experience with web analytics platforms, particularly Adobe Analytics.
• Experience owning analytics platforms, driving governance and adoption.
• Proven ability to partner with senior stakeholders and influence strategic decisions.
• Experience leading and developing high-performing analytics teams.

Responsibilities

• Own and govern eCommerce analytics systems landscape.
• Drive platform adoption, best practices, and continuous improvement.
• Manage key vendor relationships and ensure analytics excellence.
• Lead Pandora's Analytics Centre of Excellence and establish standards.
• Lead data quality and governance across eCommerce analytics.

Skills

Ecommerce analytics

Digital analytics

Data science

Business intelligence

Adobe Analytics

ContentSquare

Data governance

Stakeholder management

Leadership

Forecasting

Data storytelling

Tools

Adobe Analytics

ContentSquare

Job description

Do you want to shape the future of analytics for the world's largest jewellery brand? Are you passionate about leveraging data, insights, and technology to drive business growth and digital excellence? Then you could be the Senior Manager, Global eCommerce Analytics & Insights we're looking for.

As Senior Manager, Global eCommerce Analytics, you will play a critical role in defining and driving Pandora's global eCommerce analytics agenda. Combining strategic leadership with deep analytical expertise, you will ensure data-driven decision-making is embedded across our eCommerce organisation while enabling teams to unlock greater value from data, technology, and customer insights.

You will lead a team of 3 analytics professionals, govern key analytics platforms, and act as a trusted advisor to senior stakeholders across Global eCommerce, helping shape strategy and deliver measurable business impact.

Key Responsibilities

• Own and govern E-commerce analytics systems landscape.
• Drive platform adoption, best practices, and continuous improvement.
• Manage key vendor relationships and ensure analytics excellence across the organisation.

Analytics Centre of Excellence

• Lead Pandora's global eCommerce analytics community.
• Establish analytics standards, methodologies, and best practices.
• Drive capability building through training, coaching, and knowledge sharing.

Data quality & insights

• Lead the data quality and governance agenda across eCommerce analytics.
• Deliver deep-dive analyses and actionable insights that support business growth.
• Translate complex data into clear recommendations for stakeholders.

Forecasting & performance analytics

• Oversee forecasting frameworks and analytical capabilities.
• Support commercial planning through performance measurement and forecasting insights.
• Continuously improve analytical approaches and decision-making tools.

Strategic business partnering

• Act as a trusted analytics partner to Global eCommerce leadership.
• Support strategic initiatives with data, insights, and analytical frameworks.
• Influence decision-making through fact-based recommendations.

Team leadership

• Lead, coach, and develop a high-performing analytics team.
• Build capabilities in analytics, storytelling, and stakeholder engagement.
• Foster a collaborative and data-driven culture.

What Is Needed To Succeed

We imagine that you bring significant experience within eCommerce analytics, digital analytics, business intelligence, or a related field, combined with a passion for turning data into business value.

Furthermore, We Are Looking For Someone Who Has

• Strong experience in eCommerce analytics, digital analytics, data science, business intelligence, or related analytical disciplines.
• Extensive experience working with web analytics platforms, particularly Adobe Analytics, with experience in ContentSquare or similar digital experience analytics tools considered a strong advantage.
• Experience owning analytics platforms, driving governance frameworks, and ensuring data quality and adoption across large organisations.
• Demonstrated success partnering with senior stakeholders and influencing strategic decisions through data and insights.
• Experience leading and developing high-performing analytics teams.
• Strong analytical, problem-solving, and critical-thinking skills with the ability to transform complex data into actionable business recommendations.
• Experience defining analytics methodologies, frameworks, and best practices within a global organisation.
• Strong knowledge of forecasting, performance measurement, experimentation, and digital performance analytics.
• Excellent communication and storytelling skills with the ability to engage both technical and non-technical audiences.
• Experience working in a complex, matrixed, international environment.
• A continuous improvement mindset and passion for building data-driven cultures.

To Succeed In This Role, You Are

• Highly analytical and naturally curious.
• A strategic thinker who can connect data insights to business outcomes.
• An inspiring people leader and coach.
• A strong communicator who can influence stakeholders at all levels.
• Collaborative and relationship-oriented.
• Commercially minded with a focus on driving measurable impact.
• Comfortable navigating complexity and ambiguity.
• Passionate about leveraging data to improve customer and business performance.

Your new team

You will join Pandora's Global eCommerce Analytics & Insights team, a critical function enabling data-driven growth across our global digital business. Working closely with commercial, marketing, technology, and analytics stakeholders, you will help shape the future of eCommerce analytics and ensure data remains at the heart of decision-making across Pandora.

Additional information

• Global Career Band:4A

Icing on the cake

You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interiordesignwe are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora

Pandorais the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandorajewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.