Senior Digital Commerce Strategist (Dutch or Danish speaking)

DEPT®; København; On-site; DKK 485,436 - 634,802; Full time

Benefits offered by this job

Flexible working policy

Health contributions

Professional development budgets

Opportunities for volunteering

Job summary

A leading digital agency in Copenhagen seeks a Senior Digital Commerce Strategist to guide clients in unlocking their digital potential. Responsibilities include shaping commerce strategies and fostering client relationships. The ideal candidate will possess agency experience and a strong understanding of commerce tools. The company offers a flexible working policy, personal development opportunities, and a diverse, inclusive workplace.

Qualifications

• Experience leading client relationships and guiding project teams.
• Ability to simplify complex concepts and communicate effectively.
• Strong understanding of market trends including agentic and social commerce.

Responsibilities

• Lead the development of digital commerce strategies.
• Shape strategic direction through user research.
• Design and facilitate workshops for teams.

Skills

Agency or consultancy experience

Strong grasp of commerce

Communication skills

Ability to connect research to opportunity

Collaborative approach

Deep understanding of tools like Shopify

Tools

Shopify

Insider

Optimizely

SFCC

Commerce tools

Job description

Overview

Senior Digital Commerce Strategist role at DEPT® in Copenhagen with hybrid options (Amsterdam, Rotterdam, Copenhagen). This role is part of our Experience & Engineering team, combining future-ready technical solutions with design to deliver engaging digital experiences for clients such as Gant, Inter Milan, bol.com and Just Eat Takeaway.

Job purpose: We’re looking for someone who can help clients unlock their digital potential and drive long-term success through well-crafted, multi-year strategies. You will bring together cross-functional expertise to define an optimal commerce strategy tailored to each client’s unique needs, shape the north star vision for commerce across industries, and translate high-level business goals into actionable roadmaps, backlogs, and strategic briefs.

Key Responsibilities

• Lead the development of digital commerce strategies that help global brands grow, transform, and stay ahead
• Shape strategic direction through user research, insight synthesis, and application of frameworks
• Design and facilitate workshops that energize teams and unlock clarity for clients
• Own the strategic narrative, guiding clients, creatives and developers from challenge to solution
• Champion user needs while keeping business impact in view
• Collaborate across disciplines to ensure strategy is embedded in the work we make
• Build strategic partnerships with clients and help win new work

What We Are Looking For

• Agency or consultancy experience with readiness to lead from the middle
• Ability to own client relationships and guide project teams
• Ability to simplify the complex and communicate thinking with confidence
• Strong grasp of commerce, including owned platforms, brand experiences, distributed commerce channels and emerging tech
• Ability to connect research to opportunity and opportunity to outcome
• Collaborative, adaptable, and energic approach to challenges
• Deep understanding of commonly used tools (e.g., Shopify, Insider, Optimizely, SFCC, Commerce tools)
• Understanding of trending topics (e.g., Agentic Commerce, social commerce, marketplaces)
• Business case creation
• KPI framework set-up

What’s In It For You

• Projects that stretch your strategic muscles, from quick wins to long-term transformation
• Clients who trust you to lead and invite you to challenge
• Autonomy, impact, and support to grow
• A diverse team of smart, kind people who love what they do
• Access to personal coaching, development planning and professional learning budgets
• Global DEPT® Cares Month with opportunities to donate skills to local charities

We Offer

• A flexible, hybrid working policy (2-3 days in the office, depending on location) with the option to work from abroad
• DEPT®/YOU Learning Menu and Special Programs for skill development
• Health contributions via OpenUp platform, gym and wellness discounts, and healthy lunches
• A reputation for doing good; DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at The Lovies and The Webby Awards
• Opportunities to work with clients of all sizes and across industries
• Support for skill development, training, and certifications
• Global DEPT® Cares Month for volunteering

About DEPT®

We are pioneers at heart, born digital and a new model of agency with deep tech and marketing capabilities. We hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care, with presence across 30+ countries. We invest in growth and give you autonomy to solve client problems from anywhere in the world.

Diversity, Equity & Inclusion

DEPT® is committed to an inclusive workplace where everyone has equal opportunity to thrive. We actively recruit, develop, nurture, and retain talented individuals from diverse backgrounds. If you don’t meet every qualification, apply anyway — we aim to give everyone a fair chance. We encourage reasonable adjustments through recruitment and employment. Learn more about our DEI efforts.