Senior AI Agent Engineer

GN Group; Ballerup; On-site; DKK 900,000 - 1,200,000; Full time

Job summary

GN Group is seeking a Senior AI Agent Engineer to own the AI agent delivery platform within the Engineering Excellence team. You will build and operate a production platform enabling AI agents to support engineering teams, with strong focus on reliability, cost, latency, and traceability.

You will work primarily with Python in an environment based on C#, .NET and Azure, contributing to scalable AI-driven software delivery and security considerations, while collaborating across teams.

Responsibilities

• Own and evolve the platform that enables AI agents to perform engineering work end to end, with human approval and clear visibility.
• Set the technical direction and architecture, making informed decisions and communicating the rationale behind them.
• Build, deploy and operate production‑grade systems, with accountability for reliability, cost, latency and traceability.
• Develop tooling that helps agents work effectively across a large codebase, including context retrieval and measurement of solution performance.
• Design resilient workflows with guardrails, deterministic fallbacks and approval gates that people can understand and trust.
• Expand automation into relevant parts of the software delivery lifecycle, while evaluating and retiring approaches that do not deliver value.
• Partner closely with engineering teams whose code and pipelines the platform supports, building trust through collaboration and practical outcomes.

Job description

Senior AI Agent Engineer in the Engineering Excellence team within Software Solutions

Build the future of software delivery at GN. GN is making AI-augmented delivery an integral part of how our software organisation works, and the shift is already underway. We are looking for an engineer to own and evolve the platform behind it, helping shape where it goes next. You will build and operate the production platform that enables AI agents to support engineering teams in delivering reliable software.

The Team you will be part of

Engineering Excellence is a small, experienced team within Software Solutions, based in Ballerup near Copenhagen. We have a clear mandate to evolve how GN builds and delivers software. We explore how work happens across the software organisation, identify where automation adds value and where human judgement remains essential, and build practical solutions ourselves. As the team grows, you will play a central role in developing the AI agent delivery platform and creating trusted ways of working with engineering teams.

Your contribution is appreciated, and you will:

• Own and evolve the platform that enables AI agents to perform engineering work end to end, with human approval and clear visibility.
• Set the technical direction and architecture, making informed decisions and communicating the rationale behind them.
• Build, deploy and operate production‑grade systems, with accountability for reliability, cost, latency and traceability.
• Develop tooling that helps agents work effectively across a large codebase, including context retrieval and measurement of solution performance.
• Design resilient workflows with guardrails, deterministic fallbacks and approval gates that people can understand and trust.
• Expand automation into relevant parts of the software delivery lifecycle, while evaluating and retiring approaches that do not deliver value.
• Partner closely with engineering teams whose code and pipelines the platform supports, building trust through collaboration and practical outcomes.

To perform well in the role, we imagine that you:

• Bring solid engineering judgement and experience designing, building and operating reliable software systems.
• May have experience taking solutions from an early prototype to a production system that people rely on.
• Have experience deploying and operating an LLM‑powered system in production, including learning from incidents and improving its reliability.
• Think in interfaces, schemas, state management and asynchronous workflows, and apply a structured approach to observability, retry logic and cost control.
• Work well with people across teams and disciplines, are comfortable navigating evolving practices, and bring a thoughtful approach to AI agent security, including prompt injection.

You will work with Python in an environment that is largely based on C#, .NET and Azure. Experience with the Microsoft stack is an add‑on, as this is where much of our software is developed; experience with Python is also beneficial but not required from day one. At GN we pride ourselves on encouraging flexible work whenever possible. We trust our people to fulfill their responsibilities, to know when in‑person collaboration is better than hybrid, and to be present when it’s needed most.

We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well. We are focused on an inclusive recruitment process. All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process. Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting the invitation to the interview.

Join us in bringing people closer GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss to overcome real-life problems, improve communication and collaboration for businesses, and provide great experiences for audio and gaming users. GN Store Nord A/S has entered into a definitive agreement for the sale of GN’s Hearing business to Amplifon S.p.A. to create a global leader in audiology. For GN Group, this creates an opportunity to expand our position in the large audio and video peripherals markets. Read more about the announcement here: https://www.gn.com/Newsroom/Announcement?id=3256006&lang=en&date=20260316&title=GN-Store-Nord-A-S-enters-into-agreement-to-sell-its-Hearing-business-to-Amplifon-S-p-A-for-DKK-17-0-billion We hope you will join us on this journey and look forward to receiving your application. GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts. GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history – fostering a sense of community, openness, and understanding. By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them. The GN‑owned brands that are responsible for bringing these technologies to life: Medical grade hearing technology: ReSound, Beltone, Interton, Jabra Professional collaboration: Jabra, BlueParrott, FalCom Gaming, calls and media: SteelSeries, Jabra Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN’s solutions are sold in around 100 countries across the world. If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn, Facebook and Twitter.