Sales Support Representative

Eaton Group; Søborg; Hybrid; DKK 320,000 - 520,000; Full time

Benefits offered by this job

Annual bonus

Permanent contract

Flexible working

Career development

Job summary

Eaton in Søborg, Denmark is seeking a Sales Support Representative to back the Nordics & Baltics sales team. You will prospect, qualify leads, manage accounts, prepare quotes and presentations, and coordinate delivery while ensuring excellent customer interactions.

This role emphasizes CRM and ERP familiarity (Salesforce, SAP), English communication, teamwork, and a customer-focused mindset. A permanent contract with flexible working and annual bonus awaits the right candidate.

Qualifications

• Experience in B2B or B2C sales support environments.
• Proficient with CRM systems (Salesforce) and ERP a plus.
• Strong communication and problem-solving skills.
• Team player with ownership and goal orientation.

Responsibilities

• Prospect and qualify leads, converting opportunities into sales.
• Plan and manage customer accounts and sales activities.
• Identify customer needs and present suitable solutions.
• Prepare quotes, handle objections, and support deal closure.
• Coordinate solution delivery and ensure customer satisfaction.
• Maintain Salesforce records, forecasts and KPI reporting.
• Manage reseller programs, promotions, and partner activities.
• Book customer meetings and prepare presentations.
• Maintain sales documentation and support customer issue resolution.

Skills

CRM and ERP familiarity

Sales support

Team player

Analytical thinking

English communication

Customer-oriented

Education

Degree in Business/ Economics/ Finance or Electrical education

Tools

Salesforce

SAP

Microsoft Office

Job description

At Eaton we are continuously striving to make our world safer, sustainable and efficient in power management. We believe in our employees and we can achieve our goals together. We make what matters work! Join us and help us provide energy-efficient solutions that make a real impact. Find out more about Eaton!

As a Sales Support Representative, you will act as the go-to resource for our Sales Professionals, supporting the colleagues in the Utility & Renewables sales department across the Nordics and Baltics. You will anticipate their needs and those of their customers, proactively addressing challenges to ensure smooth sales processes. Your responsibilities will include booking customer meetings, preparing presentation materials, managing sales documentation, and assisting in customer interactions and issue resolution.

What you’ll do:

• Prospect and qualify leads, converting opportunities into sales.
• Plan and manage customer accounts and sales activities.
• Identify customer needs and present suitable solutions.
• Prepare quotes, handle objections, and support deal closure.
• Coordinate solution delivery and ensure customer satisfaction.
• Maintain accurate Salesforce records, forecasts, and KPI reporting.
• Manage reseller programs, promotions, and partner activities.
• Book customer meetings and prepare presentations.
• Maintain sales documentation and support customer issue resolution.

Qualifications:

• Degree in Business, Economics, Finance or Electrical education (Electrician or Electrical Engineer).
• 2-4 years work experience in sales focused on business to business (B2B) or business to consumer (B2C).
• Knowledgeable in Microsoft Office package, experience in CRM system (Salesforce) or ERP system (SAP) is advantage.
• Team player, solution focused and sense of ownership.
• Target and result driven, analytical thinking and adaptable personality.
• Professional communication in English, other Nordic langauge knowledge is advantage.

What we offer:

• Competitive compensation and annual bonus.
• Permanent contract in a fast-growing global company.
• Challenging projects in dynamic collaborative international team.
• Flexible working solutions.
• Talent Management and Career Development: We are dedicated to your professional growth, with a strong focus on internal mobility, continuous learning, and peer coaching.
• Market position: Stable corporate environment, developing our market presence in the Nordics, focusing on long-term business relations with local and international clients, and deliver high quality business solutions.
• We make ethics and culture matter – You will enjoy working in supportive and collaborative workplace where ethics and safety are in our DNA.
• We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies.
• We make your voice matter - we value safety and trust. This is a place where you can speak up and be heard.

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.