Sales Manager & Strategic Account Lead

MSD Danmark; København; Hybrid; DKK 900,000 - 1,200,000; Full time

Job summary

MSD Danmark seeks a senior Sales Manager & Strategic Account Lead to drive leadership, strategic partnerships, and high-impact engagement with hospitals, general practice, and pharmacies across Denmark.

The role combines team development, segmentation-driven execution, and cross-functional collaboration to optimize patient pathways and commercial outcomes.

Qualifications

• Master’s or Bachelor’s degree in Business Administration, Life Sciences, Public Health, or a related field.
• Strong experience from the pharmaceutical, healthcare, or another relevant commercial environment.
• Demonstrated ability to translate strategy into impactful execution.
• Previous people leadership or Sales Manager experience is preferred but not required.
• Experience in Key Account Management, strategic account management, commercial excellence, sales force effectiveness, customer engagement, or similar commercially focused roles is an advantage.

Responsibilities

• Build, lead, coach, and inspire a high-performing field team to achieve commercial objectives across hospital, general practice, pharmacy channels, and strategic partnerships.
• Set clear priorities, performance expectations, and development goals to support individual and team success.
• Foster a culture of accountability, collaboration, continuous learning, innovation, and compliance.

Skills

Business Case Development

Business Decisions

Business Development

Key Account Planning

Market Research

Team Coaching

Education

Master’s or Bachelor’s degree

Job description

Job Description

The Sales Manager & Strategic Account Lead is a pivotal leadership role combining people leadership, commercial execution, strategic account management, and customer engagement.

Job Description

The Sales Manager & Strategic Account Lead is a pivotal leadership role combining people leadership, commercial execution, strategic account management, and customer engagement.

This role is responsible for building and developing a high-performing field team and for strengthening engagement across general practice, hospitals, pharmacies, and other relevant healthcare stakeholders and partners.

In parallel, the role serves as a strategic lead for Primary Care business and partnerships, with responsibility for improving patient care pathways through high-level stakeholder engagement, developing innovative partnerships, and driving customer segmentation and targeting excellence to optimize commercial execution and customer engagement.

The successful candidate will combine strong commercial capabilities with an entrepreneurial mindset, a passion for developing people, and the ability to translate strategy and customer insights into impactful execution.

Key Responsibilities

• Build, lead, coach, and inspire a high-performing field team to achieve commercial objectives across hospital, general practice, pharmacy channels, and strategic partnerships.
• Set clear priorities, performance expectations, and development goals to support individual and team success.
• Foster a culture of accountability, collaboration, continuous learning, innovation, and compliance.

Strategy Development and Cross-Functional Collaboration

• Partner closely with the Business Unit Lead, Marketing, and other cross-functional colleagues to shape commercial strategies and co-create solutions.
• Ensure that field execution and account management support overarching business and brand objectives.
• Act as a strategic bridge between field execution, Marketing, Market Access, Medical Affairs, Business Intelligence, Analytics, and other relevant functions.

Customer Segmentation & Targeting Excellence

• Lead the development, implementation, and continuous optimization of customer segmentation and targeting models.
• Ensure segmentation insights drive customer engagement strategies, account prioritization, resource allocation, omnichannel execution, and field force effectiveness.
• Translate customer, market, and behavioral data into actionable engagement frameworks.

Strategic Primary Care Engagement

• Strengthen engagement within Primary Care by building strategic relationships with key healthcare stakeholders and decision-makers.
• Identify opportunities to optimize and improve patient care pathways.
• Represent the organization in relevant healthcare forums and stakeholder engagements.

Partnership & Business Development

• Provide strategic direction and leadership in developing innovative commercial partnerships and new ways of engaging healthcare and non-traditional stakeholders.
• Identify and assess new opportunities and collaboration models that can improve customer engagement, patient pathways, and access to appropriate healthcare interventions.
• Support the development of scalable business cases and commercial models, including implementation coaching.

Primary Tasks

• Build and develop a strong field organization.
• Coach and develop team members to enable both individual and team success.
• Analyze territory data, customer engagement metrics, and market dynamics to optimize resource allocation, targeting, and commercial performance.
• Continuously refine customer segmentation and targeting models to optimize call planning, account prioritization, and customer engagement.

Strategic Commercial Alignment

• Collaborate with Marketing and cross-functional partners to provide field-based insights that shape go-to-market strategies.
• Drive adoption of segmentation-driven and omnichannel engagement approaches across the field organization.
• Ensure field execution remains closely aligned with business priorities.

Strategic Account Management

• Identify, map, prioritize, and engage critical stakeholders influencing Primary Care and patient pathways.
• Build strategic relationships with relevant healthcare decision-makers at local and regional levels.
• Identify friction points and opportunities within patient pathways and collaborate on solutions to improve patient outcomes.

Business Development & Partnerships

• Further develop strategic approaches to partnerships across traditional and non-traditional healthcare stakeholders.
• Prioritize partnership opportunities based on market insights, customer needs, and business potential.
• Support implementation of partnership models and commercial initiatives.

Qualifications & Competencies

Education

• Master’s or Bachelor’s degree in Business Administration, Life Sciences, Public Health, or a related field.

Experience

• Strong experience from the pharmaceutical, healthcare, or another relevant commercial environment.
• Demonstrated ability to translate strategy into impactful execution.
• Previous people leadership or Sales Manager experience is preferred but not required.
• Experience in Key Account Management, strategic account management, commercial excellence, sales force effectiveness, customer engagement, or similar commercially focused roles is an advantage.
• Experience using customer segmentation, targeting, customer insights, and analytics to improve commercial execution is preferred.

Leadership & People Development

• A people-oriented leader who can inspire, coach, and develop others.
• Ability to lead through collaboration, influence, accountability, and a genuine desire to enable others to succeed.

Market Knowledge

• Strong understanding of the Danish healthcare environment and the interaction between Primary Care, pharmacies, scientific leaders, healthcare decision-makers, and other relevant stakeholders.

Commercial & Strategic Acumen

• Strong strategic and entrepreneurial mindset.
• Ability to translate customer needs, market dynamics, data, and commercial opportunities into clear priorities and effective execution.

Data & Customer Insights

• Strong interest in using data and customer insights to inform decision-making.
• Ability to apply segmentation, targeting, account prioritization, and resource allocation principles effectively.

Communication & Influence

• Excellent interpersonal and presentation skills.
• Ability to build trust, create alignment, and influence colleagues and external stakeholders across functions and organizational levels.

Language

• Native or fluent Danish and professional fluency in English, both written and spoken.

What We Offer

• A high-impact leadership role with broad commercial and strategic responsibility.
• The opportunity to shape customer engagement, strategic partnerships, and patient pathway improvements.
• A dynamic, collaborative, and cross-functional working environment.
• Significant opportunity to influence business strategy and execution.
• A role with strong focus on leadership development, innovation, and commercial excellence.
• The chance to work with talented colleagues and external stakeholders to create meaningful impact for patients and healthcare systems.

Required Skills

Business Case Development, Business Decisions, Business Development, Business Sales, Key Account Planning, Market Research, Team Coaching

Employee Status

Regular

Relocation

No relocation

VISA Sponsorship

No

Travel Requirements

10%

Flexible Work Arrangements

Hybrid

Shift

Not Indicated

Valid Driving License

Yes

Hazardous Material(s)

n/a

Job Posting End Date

10/25/2026

• A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID

R419745