Account Manager, Near Patient Care

Roche; København; Hybrid; DKK 600,000 - 850,000; Full time

Job summary

Roche Diagnostics Denmark is seeking an Account Manager for Near Patient Care to drive sales and build lasting partnerships across Denmark's healthcare sectors. You will cover approximately half of Denmark, focusing on building close customer relationships and delivering high-value Near Patient Care solutions.

You will join a cross-functional team and collaborate with Sales, IT, Marketing and Supply Chain to provide end-to-end customer experiences.

Qualifications

• Bachelor's degree or higher in Life Sciences or related field.
• Minimum 3 years in proactive sales or account management in diagnostics/healthcare.
• Strong communication and relationship-building skills with a customer-centric mindset.

Responsibilities

• Build and maintain long-term, trust-based relationships with healthcare customers in Denmark.
• Drive sales and position Near Patient Care solutions to address customer needs.
• Develop and execute strategic account plans using customer insights.
• Collaborate with cross-functional teams to deliver high-value solutions.
• Manage opportunities in CRM to ensure accurate pipeline reporting.
• Support customers with end-to-end experiences through technical experts.

Skills

Account management

Sales experience

Customer relationships

Communication

English proficiency

Danish proficiency

IT literacy

Driver's license

Travel willingness

Education

Life Sciences degree or equivalent

3+ years sales/account management in healthcare

Tools

CRM (Salesforce)

Laboratory middleware knowledge

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

As an Account Manager for Near Patient Care at Roche Diagnostics Denmark, you will drive impactful sales and build lasting partnerships across Denmark's healthcare sectors. Working in a dynamic setup, you will position innovative Near Patient Care solutions directly where patients need them most.

You will become part of a dedicated Near Patient Care team as well as a strong, cross-functional sales and account management team of 11 people. Together, we work strategically to deliver the absolute best solutions to our customers.

Your geographical area of responsibility will be tailored to your place of residence, but you must expect to cover approximately half of Denmark with a focus on building close, trusting customer relationships.

The main focus will be on our Near Patient Care (Especially Point-of-Care) portfolio, but over time there will also be the opportunity to handle tasks within our Core lab area (Clinical Biochemistry).

The Opportunity

• Build, maintain, and strengthen long-term, trust-based relationships with healthcare customers across Denmark within hospitals, pre-hospital, and primary care sectors.
• Drive sales and position innovative Near Patient Care solutions to address customer challenges and improve patient outcomes.
• Develop and execute strategic account plans using modern sales frameworks and deep customer insights.
• Collaborate closely with cross-functional teams spanning Sales, Applications, IT, Marketing, Finance, and Supply Chain to deliver high-value customer solutions.
• Manage customer opportunities actively within our CRM system to ensure accurate pipeline reporting and smooth support delivery.
• Partner with the Customer Support Center and internal technical experts to deliver an exceptional end-to-end customer experience.
• Contribute to shaping long-term sales strategies for the Near Patient Care portfolio, with potential future opportunities to expand into core laboratory areas.

Who You Are

• Educational background in Life Sciences (e.g., Biomedical Laboratory Science, Master's degree, or equivalent field experience).
• At least 3 years of proven success in a proactive sales or Account Management role within the diagnostic, Near Patient Care/point-of-care, or broader healthcare sector.
• Strong communication, active listening and relationship-building skills with a customer-centric mindset.
• Proactive, solution-oriented approach with the ability to manage priorities effectively in a dynamic field environment.
• Good technical aptitude and comfortable working with IT solutions (familiarity with laboratory middleware is an advantage).
• Full professional proficiency in Danish and good working proficiency in English.
• Valid driver's license and willingness to travel regionally across Denmark (you will be field based with home office and possibility to work from our office in Copenhagen).

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.