Sales Assistant / Salgsassistent

FashionUnited; København; Hybrid; DKK 290,000 - 357,000; Full time

Job summary

A.P.C. in Copenhagen is seeking an energetic Sales Advisor to embody the brand during the selling ceremony and deliver outstanding customer service. You will be a dynamic team member building strong relationships with clients to grow the business.

We look for a capable, full-time professional fluent in Danish and English, with acommitment to brand heritage, cross-selling and CRM updates. The role requires mobility on the shop floor and weekend availability.

Qualifications

• Customer-focused mindset essential for delivering outstanding service.
• Knowledgeable about products and brand heritage.
• Organised and results-driven with strong teamwork.
• Excellent interpersonal communication, both oral and written.
• High energy level and flexibility for shifts, weekends, and inventory.

Responsibilities

• Achieve individual and store goals through proactive selling.
• Serve customers per APC’s selling ceremony with courtesy and care.
• Deliver exceptional service by greeting, listening and assisting customers.
• Demonstrate product knowledge and APC heritage to customers.
• Cross- and up-sell across product categories to grow basket size.
• Build a loyal client base and maintain CRM with customer data.
• Support in visual displays, stock levels and store safety.

Skills

Customer-focused

Fluent in Danish

Fluent in English

Team-oriented

Strong work ethic

Job description

Founded by Jean Touitou in 1987, A.P.C. is an authentic French label accessible by design, price and outlook. Initially the label was popular for a very classic, raw denim jean, but now includes a full collection of clothing and accessories for men and women, which embodies an effortless cool.

You act as an ambassador of the brand by demonstrating impeccable presentation and behaviour, following A.P.C.’s selling ceremony and delivering outstanding customer service. You will be a dynamic team member looking to build strong relationship with clients in order to grow the business.

JOB DESCRIPTION

You act as an ambassador of the brand by demonstrating impeccable presentation and behaviour, following A.P.C.’s selling ceremony and delivering outstanding customer service. You will be a dynamic team member looking to build strong relationship with clients in order to grow the business.

PROFILE

We are looking for an energetic, experienced full-time Sales Advisor.

• Ensure the achievement of individual and store goals
• Serve customers according to A.P.C.’s selling ceremony
• Deliver exceptional customer service experience by greeting, listening and assisting customers while exceeding their needs and expectations
• Demonstrate excellent knowledge of the products as well as A.P.C.’s history and heritage
• Guarantee cross and up-selling for all products categories
• Develop a loyal client following by building genuine relationships with customers
• Ensure qualitative monitoring and updating of customer information (CRM) in order to retain actual customers and detect new high potential ones

Operations:

• Contribute to manage the visual displays of the products in accordance with A.P.C.’s visual standards
• Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures
• Follow A.P.C.’s grooming and uniforms guidelines
• Adhere at all times to company policies and operating procedures
• Assist in the management of all stocks control in the store and keeping shrinkage levels below target
• Maintain a safe working environment

REQUIREMENTS

• Customer-focused
• Knowledgeable
• Organised
• Result-driven
• Team-oriented
• Interpersonal oral and written communication skills
• Strong work ethic
• High energy level
• Ability to be mobile on the sales floor for extended periods of time
• Availability to work closing shifts, weekends, annual inventory and holiday season
• Fluent in Danish and English