Assistant Store Manager

JD Sports Fashion plc; Aarhus; On-site; DKK 35,000 - 50,000; Full time

Benefits offered by this job

Holiday allowance

Discretionary bonus scheme

Staff discount on JD Group and other brands

Pension scheme

Personal development opportunities

Job summary

JD Sports Fashion plc is seeking a dynamic Assistant Manager for their store in Brunns Galleri, Aarhus, Denmark. This role focuses on aiding the Store Manager in daily operations while ensuring that KPIs are met. You will lead a team, manage staff training, and enhance customer service to create an exceptional shopping experience.

Ideal candidates will have retail management experience, excellent communication skills, and a passion for motivating others. Benefits include a holiday allowance, pension scheme, and personal development opportunities.

Responsibilities

• Assist the Store Manager in day-to-day store operations.
• Train and promote career progression for internal employees.
• Ensure store KPIs are achieved and exceeded where possible.
• Motivate and train the team for excellent customer service.

Skills

Retail Management experience

Experience in leading and motivating a team

Excellent time-management skills

Strong verbal and written communication skills

IT skills – Microsoft Outlook, Word and Excel

Job description

Are you our new Assistant Manager?

Are you crazy about streetwear and sneakers like us? Who loves to lead and motivate a team and provide customers with the best customer experience possible? Do you have experience being a team leader and loves motivating colleagues?

If yes, keep reading as we are looking for a new Assistant Manager in Brunns Galleri, Aarhus Denmark.

Role Overview

In this role, you will assist the Store Manager in the day-to-day running of the store, taking ownership of a number of duties while making sure that the store's KPIs are achieved.

Key Duties/Responsibilities

Employees

• Train and make career plans together with the store manager for internal employees and promote progression within the group.
• Assist with store recruitment, new starter inductions, and staff training.

Sales

• Ensure and analyze the store's dashboard to achieve targets and KPI, and, where possible, exceed them.
• Supervisory help is always available on the sales floor, selling personally where
  necessary.
• The staffing structure in the branch allows adequate floor coverage at all times, taking into account normal peaks and troughs in the sales pattern.

Customer Service

• Motivate and train the team to ensure that customers are given courteous, considerate and responsible advice.
• Deal with all customer complaints, whether out of service or merchandise, according to company policy, ensuring that they are handled promptly, courteously and objectively.
• Support the team in making the customers encouraged to return as a result of courteous and competent service.

Visual Merchandising

• Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
• Ensure that all merchandise is correctly priced, price amendments are actioned and all POS is correctly displayed.
• Keep stock on display clean and presentable at all times.

Skills/Experience/Knowledge Needed

• Retail Management experience.
• Experience in leading and motivating a team.
• Excellent time‑management skills.
• Strong verbal and written communication skills.
• IT skills – Microsoft Outlook, Word and Excel.

Benefits

• Holiday allowance.
• Discretionary bonus scheme.
• Staff discount on JD Group and other brands within the organisation.
• Pension scheme.
• Personal development opportunities to learn and develop at work.