Retail Solution Manager, Copenhagen

IKEA; København; On-site; DKK 600,000 - 900,000; Full time

Benefits offered by this job

Health insurance

Massage

Canteen

Staff discount

Partner discount club

Annual gift and bonus

Job summary

IKEA Copenhagen is seeking our first Retail Solutions Manager to lead a team of about 15 specialists and strengthen the flagship store’s position in Denmark.

You will shape how Sales and Com-in collaborate, drive customer experience, and create inspiring, commercially strong home furnishing solutions based on insights and market needs. This role offers development toward a future Com-in Manager position.

Qualifications

• Experience leading and developing people in a fast-paced retail environment.
• Ability to translate customer insights, trends and priorities into commercial home furnishing solutions.
• Passion for home furnishing, retail design and creating inspiring customer experiences.

Responsibilities

• Lead the overall retail design direction across layouts, range presentation, store media and visual merchandising.
• Develop inspiring and commercially strong home furnishing solutions based on customer insights and local market needs.
• Coach and develop the team to build competence, creativity and performance.
• Collaborate with store colleagues to create a consistent and inspiring customer experience.
• Balance creativity, commerciality and operational excellence in all deliverables.

Skills

Team leadership

Retail design

Customer experience

Cross-functional collaboration

People development

Job description

We are looking for our first-ever Retail Solutions Manager to join IKEA Copenhagen. This newly created role is part of the exciting journey of bringing Sales and Home Furnishing & Retail Design (Com-in) closer together in one integrated Sales & Retail Design function. As Retail Solutions Manager, you'll lead a team of around 15 specialists and play a key role in strengthening IKEA Copenhagen as the flagship store of IKEA Denmark.

You’ll join the Sales & Retail Design leadership team at a time of exciting change, with a unique opportunity to shape how Sales and Com-in work together in the future while having a direct impact on the customer experience.

For the right person, the role also offers a strong development opportunity towards a future Com-in Manager position.

Your mission is to create inspiring, relevant and commercial home furnishing solutions that strengthen the customer experience, drive revisitation and support growth.

• You are passionate about home furnishing, retail design and creating inspiring customer experiences.
• You know how to turn customer insights, trends and commercial priorities into solutions that engage customers and drive business results.
• You have experience leading and developing people in a fast-paced retail environment.
• You enjoy collaborating across functions and building strong partnerships.
• You are motivated by creating results through your team and continuously improving ways of working.

ABOUT THIS WORK AREA

You will be:

• Leading the overall retail design direction across layouts, range presentation, store media and visual merchandising.
• Developing inspiring and commercially strong home furnishing solutions based on customer insights and local market needs.
• Coaching and developing your team to build competence, creativity and performance.
• Working closely with colleagues across the store to create a consistent and inspiring customer experience.
• Balancing creativity, commerciality and operational excellence in everything you do.

QUESTIONS AND SUPPORT? LET’S CONNECT!

If you have questions regarding the recruitment process, please contact Olivia Gaardbo ([e-mail]).

Should you have any questions regarding the position itself, please reach out to Daniel Lindblom ([e-mail])

We have an ongoing interview process and reserve the right to close the job when we have received enough qualified candidates.

Additional information

• The position is fulltime (37 hours per week) on an individual contract. Overtime is included in the salary
• Salary follows IKEA’s salary policy and includes pension
• We offer a range of benefits such as health insurance, massage, canteen, staff discount, partner discount club, annual gift and bonus
• During the recruitment process, we reserve the right to ask for a criminal record.
• Start date: 1st of October 2026 or other agreement (Please note that we do not offer relocation packages or assistance with documents.)