Retail Account Manager

Epson Europe B.V.; Glostrup Kommune; Hybrid; DKK 560,000 - 821,000; Full time

Job summary

Epson Europe B.V. is seeking an Account Manager to grow the Consumer business across Denmark. You will build relationships with key customers and partners, implement strategic sales plans, and drive growth through regular customer visits and market analysis.

The role requires strong negotiation, data-driven decision making and the ability to manage multiple stakeholders. Travel within Denmark is expected as part of the role, with a flexible location and remote work options supported.

Qualifications

• Previous experience as an Account Manager in Sales.
• Proven track record of delivering sales growth and achieving targets.
• Strong negotiation and relationship-building skills.
• Excellent analytical skills with ability to identify business opportunities through data.
• Proactive, customer-focused and results-oriented mindset.
• Excellent communication and stakeholder management skills.
• A degree or equivalent academic background.
• Fluency in English.

Responsibilities

• Develop and implement the sales plan to generate business growth and maximize Epson’s sales growth.
• Understand the addressable market size and potential and use the information to generate leads and develop the existing business portfolio.
• Define and develop the Epson go-to market plan with the Business Management team and local sales.
• Produce account plans detailing budget, data, stakeholder analysis, solution, engaged providers, value proposition and benefits.
• Build sales and campaign plans through engagement with stakeholders detailing opportunities at partner sites.
• Leverage internal specialists to ensure delivery to required specification.
• Monitor and evaluate market activities to maintain a competitive edge.
• Develop relationships with key decision makers in target sectors.
• Nurture long-term relationships with external Marketing, Sales and Purchasing parties to raise Epson’s profile.
• Engage with sales support and Marketing to maximize service and customer satisfaction.
• Visit Retail stores and resellers to keep Epson knowledge current.
• Train retail staff and reseller partners.
• Participate in fairs with partners and end-users.
• Analyze and forecast sales against budget based on pipeline potential.

Skills

Negotiation

Relationship-building

Analytical skills

Communication

Stakeholder management

English fluency

Education

Degree or equivalent

Job description

As an Account Manager, you will be responsible for developing and growing Epson's Consumer business by building strong relationships with key customers and partners. Through the implementation of strategic sales plans, you will drive business growth, maximize sales opportunities and contribute to Epson's continued success.

We are flexible regarding the employee's location within Denmark. You do not need to be based at our Brøndby office, and we are open to candidates based elsewhere in Denmark, including Fyn and Jutland. The role involves regular visits to customers/partners as required.

What you will do

• Develop and implement the sales plan to generate business growth and maximize Epson’s sales growth.
• Understand the addressable market size and potential and use the information to generate leads and develop the existing business portfolio.
• In conjunction with the Business Management team and the local sales team, define and develop the Epson go-to market plan.
• Produce account plans for each key customer that detail:
  • The key criteria (budget, data, stakeholder analysis)
  • The solution and all engaged 3rd party providers
  • The value proposition and technical benefits identified
• Build successful sales and campaign plans through engagement with relevant stakeholders detailing all opportunities at partner site.
• Use internal specialists to ensure the project can be delivered to the required specification.
• Monitor and evaluate market activities and take appropriate actions to maintain a competitive advantage.
• Develop strong relationships with key decision makers within target market sectors.
• Develop long-term relationships with external parties involved in Marketing, Sales and Purchase to ensure that the profile of Epson is high and of priority.
• Actively engage with key teams, for example sales support and functional teams (e.g. Marketing) to maximize service and customer satisfaction and ensure the best outcome for Epson customers.
• Visit Retail stores and resellers ensuring the knowledge of Epson is up to date.
• Train sales staff in retail stores and reseller partners.
• Participate in fairs with partners and end-users.
• Analyze and track sales against budget, providing accurate and timely forecasts, based on deal potential in the sales pipeline

What we ask for

• Previous experience as an Account Manager/ in Sales.
• A proven track record of delivering sales growth and achieving commercial targets.
• Strong negotiation and relationship-building skills.
• Excellent analytical skills with the ability to identify business opportunities through data.
• A proactive, customer-focused and results-oriented mindset.
• Excellent communication and stakeholder management skills.
• A degree or equivalent academic background.
• Fluency in English.

We are keen to hear from you even if you do not match all listed requirements, but you identify with our brand and passion for innovation.

What we offer

We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.

Our commitment to the environment

We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society.

Our people

We believe a healthy culture, strong values, teamwork and contribution from a diverse range of individuals will help us to strive for excellence.

Our brand

Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running

Epson is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive environment for all employees. We actively encourage applications from individuals of all protected characteristics and are committed to providing any necessary accommodation during the application and assessment process, as well as upon joining our team.

If you require additional assistance for your application or wheelchair access to our facilities, please email [e-mail] a member of our team will be happy to assist you.