Remote Danish Customer Service in Greece – Relocation & Bonus

FH Collective Academy

Randers Kommune

Remote

DKK 125,000 - 192,000

Full time

14 days+

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Benefits offered by this job

Relocation package
Flight ticket within EU
Airport pickup
Performance bonus

Job summary

FH Collective Academy is seeking a Customer Service Representative to support a global online community. This fully remote role offers relocation support to Greece, enabling you to settle before starting your duties.

You will provide empathetic customer care, investigate issues, advocate for safety, and use data insights to improve the user experience. Fluency in Danish and English is required, along with strong interpersonal and analytical skills.

Qualifications

  • Provide empathetic and accurate customer support.
  • Investigate account issues and content reports.
  • Advocate for community safety and product understanding.
  • Use data insights to enhance the user experience.
  • Fluency in Danish and English.
  • Strong interpersonal and analytical skills.
  • A solutions-driven mindset and passion for helping others.

Responsibilities

  • Provide empathetic and accurate customer support.
  • Investigate account issues and content reports.
  • Advocate for community safety and product understanding.
  • Use data insights to enhance the user experience.
  • Fluency in Danish and English.
  • Strong interpersonal and analytical skills.
  • A solutions-driven mindset and passion for helping others.

Skills

Fluent in Danish
Fluent in English
Interpersonal skills
Analytical skills
Data-driven mindset
Customer service

Tools

Digital platforms

Job description

FH Collective Academy is seeking a Customer Service Representative to support a global online community. This fully remote role offers relocation support to Greece, enabling you to settle before starting your duties.

You will provide empathetic customer care, investigate issues, advocate for safety, and use data insights to improve the user experience. Fluency in Danish and English is required, along with strong interpersonal and analytical skills.

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