Danish Customer Service: Career with Relocation Support

FH Collective Academy; Randers Kommune; Hybrid; DKK 86,000 - 108,000; Full time

Benefits offered by this job

Relocation support

Flight ticket within the EU

2 weeks hotel accommodation

Airport pickup service

Job summary

FH Collective Academy in Greece is hiring Danish-speaking Customer Service Specialists to support users worldwide, with on-site (Athens) or remote work within Greece and a comprehensive relocation package.

You will provide empathetic support across digital platforms, review content to ensure compliance, develop expertise in platform tools, identify trends for improvements, and collaborate with an international team to deliver a seamless experience.

Qualifications

• Fluent Danish (C1 level or above)
• Good command of English
• Strong communication and problem-solving skills
• Empathy, adaptability, and cultural awareness
• Previous customer service experience is an advantage
• Willingness to relocate or already based in Greece

Responsibilities

• Deliver high-quality, empathetic support to users across digital platforms
• Review and moderate content in line with internal policies and community standards
• Develop expertise in platform tools, systems, and workflows
• Identify trends and provide insights to improve user experience
• Collaborate effectively within a diverse, international team

Skills

Danish

English

Communication skills

Empathy

Adaptability

Cultural awareness

Willingness to relocate

Customer service experience

Job description

FH Collective Academy in Greece is hiring Danish-speaking Customer Service Specialists to support users worldwide, with on-site (Athens) or remote work within Greece and a comprehensive relocation package.

You will provide empathetic support across digital platforms, review content to ensure compliance, develop expertise in platform tools, identify trends for improvements, and collaborate with an international team to deliver a seamless experience.