Ramp Allocator

John Menzies; København; On-site; DKK 420,000 - 620,000; Full time

Job summary

Menzies Aviation at Copenhagen Airport is seeking a Ramp Allocator to ensure the right staff with the right skills are in the right place at the right time. You will join a new Ramp Operations team and report to the Ramp Manager, working with the Long-Term Planner and Duty Managers.

You will allocate staff to flights, adapt plans as priorities change, monitor attendance and qualifications, and help optimise resources while prioritising safety and efficiency.

Qualifications

• You don't need to know our systems initially; training will be provided.
• Experience from ramp, ground handling, aviation or another fast-paced environment.
• Strong organizational and time management skills for planning and prioritising.
• Decisive and able to adapt quickly when plans change.
• High attention to detail; proactive and solution-oriented.
• Understanding the importance of good planning for staff and business.
• Eye for productivity and efficient use of resources.
• Strong interpersonal and communication skills with leadership and colleagues.
• Comfortable learning new systems and handling data; able to manage confidential information.
• English spoken/written; Danish is an advantage.

Responsibilities

• Allocate Ramp and Baggage Hall staff to flights and tasks based on workload, staffing and required skills.
• Collaborate with Long-Term Planner to convert long-range plans into daily allocations.
• Adjust the plan as flights, staffing or priorities change.
• Maintain overview of attendance, qualifications, staffing levels and needs.
• Manage annual leave, compensation, training, absences, sick leave and overtime on rosters cost-effectively.
• Handle roster extensions, delays and call-ins in a fair, cost-efficient manner.
• Maximise people use while considering safety, service, welfare and cost.
• Work with operations to identify and solve staffing issues early.
• Support resource allocation in other parts of the business when needed.
• Use planning systems/tools to keep information accurate and up to date.
• Contribute to improving planning and resource use.

Skills

Ramp operations

Planning and scheduling

Prioritisation

Attention to detail

Problem solving

Productivity mindset

Communication

Data handling

English proficiency

Danish (advantage)

Tools

Planning systems

Job description

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.

But at the heart of our business is our people.

Ramp Allocator

Menzies Aviation · Copenhagen Airport

Do you enjoy planning, solving problems and keeping things moving when the operation gets busy?

Ramp and Baggage Hall is the largest operational department at Menzies Copenhagen. We are now building a new Ramp Operation Team to strengthen how we plan and allocate our people across the operation.

As a Ramp Allocator, you will help make sure we have the right people, with the right skills, in the right place at the right time.

You will report to the Ramp Manager and work closely with the Long-Term Planner, Ramp Duty Managers and the wider operation.

What will you do?

• Allocate Ramp and Baggage Hall staff to flights and tasks based on workload, staffing and required skills

• Work closely with the Long-Term Planner to turn the longer-term plan into a practical daily allocation

• Adjust the plan when flights, staffing or operational priorities change

• Keep an overview of attendance, qualifications, staffing levels and operational needs
• Manage annual leave days, compensation, training, absences, sick leave and overtime on the roster in a cost- effective manner.
• Manage roster extensions, delays and call-ins in a cost-effective and fair manner.

• Make the best use of our people while considering safety, service, employee welfare and cost

• Work with the operation to identify and solve staffing issues before they become bigger problems

• Support resource allocation in other parts of the business when needed

• Use our planning systems and tools to keep information accurate and up to date

• Contribute to improving how we plan and use our resources

What are we looking for?

You don't need to know our systems when you start. We will train you. What we need is someone who understands operations, enjoys working with people and can keep a clear head when things get busy.

You:

• Have experience from ramp, ground handling, aviation or another fast-paced operational environment

• Are structured and good at keeping an overview - your strong organizational and time management skills enable you to plan and prioritize with due diligence

• Can make decisions and adapt quickly when plans change - you demonstrate initiative and are able to work independently in a busy environment

• Show high-level attention to detail
• Are proactive and solution-oriented

• Understand the importance of good planning for both employees and the business

• Have an eye for productivity and efficient use of resources

• Communicate well and work comfortably with different teams - your strong interpersonal and communication skills make you a trusted partner for leadership as well as colleagues

• Are comfortable learning new systems and working with data – and you are proficient in managing sensitive and confidential information

• Speak and write English; Danish is an advantage

What we offer

You will join a new Ramp Operations team and work close to the operation every day.

We will give you proper training in our planning processes and systems, and you will work closely with experienced colleagues across Ramp, Baggage Hall and Operations.

The operation can get busy, especially during the summer, so this role suits someone who stays calm under pressure, enjoys solving problems and likes being part of the action.

Location: Copenhagen Airport
Employment: Permanent, fulltime.
Start date: As soon as possible

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.