Quality Assurance Specialist

gsknch; Vallensbæk Kommune; Hybrid; DKK 389,000 - 568,000; Full time

Job summary

Haleon is seeking a QA Specialist to join the Nordic Quality team. You will help maintain and improve the Quality Management System, ensuring GDP and GMP compliance across Nordic markets.

The role involves cross-functional collaboration with Quality, Supply Chain, Regulatory Affairs and external partners in a dynamic, cross-functional setting. This fixed-term position offers a hybrid work model with a minimum of 12 months exposure, supporting product release activities, PQRs, CAPA, and

Qualifications

• University degree in Pharmacy, Life Sciences or related field.
• Minimum 1 year QA experience in pharmaceutical, healthcare, or life sciences.
• Fluent in English, both written and spoken.
• Proficiency in at least one Nordic language.
• Strong communication and cross-functional collaboration skills.
• Analytical mindset with problem-solving abilities and multi-priority management.
• Experience with a Quality Management System (QMS) is advantageous.

Responsibilities

• Support product release activities and Quality Operations to meet regulatory requirements.
• Manage and improve the complaint handling process across Nordic markets.
• Support Product Quality Review (PQR) processes including MAH PQRs.
• Act as SME for designated QMS processes and drive continuous improvement.
• Maintain and enhance the QMS to meet Nordic Quality Objectives.
• Ensure quality processes comply with GDP, GMP and internal standards.
• Collaborate with cross-functional stakeholders and external partners.
• Support audits, inspections and audit readiness activities.
• Assist investigations, CAPAs and root cause analyses.

Skills

Fluent in English

Nordic language proficiency

Strong communication

Analytical mindset

Problem solving

Multitasking

Continuous improvement mindset

QMS experience

Education

University degree in Pharmacy, Life Sciences or related field

Job description

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the role

We are looking for a QA Specialist to join our Nordic Quality team. In this role, you will support the maintenance and continuous improvement of the Quality Management System (QMS) while ensuring compliance with GDP, GMP, company standards, and local regulatory requirements.

You will work closely with Quality, Supply Chain, Regulatory Affairs, and external partners to maintain high standards of quality and compliance across the Nordic markets. This is an excellent opportunity to gain broad exposure to quality processes and contribute to a dynamic, cross-functional environment.

We offer a hybrid working model, providing flexibility to work both remotely and from the office, while enabling close collaboration with colleagues across the Nordic region. This is a fixed-term opportunity for a minimum of 12 months.

Key responsibilities

• Support product release activities and Quality Operations, ensuring products consistently meet quality, safety, efficacy, and regulatory requirements.
• Manage and continuously improve the complaint handling process across Nordic markets, ensuring timely investigation, resolution, and trend monitoring.
• Support the Product Quality Review (PQR) process, including preparation and coordination of Marketing Authorisation Holder (MAH) PQRs.
• Act as Subject Matter Expert (SME) for designated Quality Management System (QMS) processes, driving process ownership and continuous improvement initiatives.
• Maintain and enhance the QMS to support compliance, achievement of Nordic Quality Objectives, and a culture of continuous improvement.
• Ensure quality processes comply with Good Distribution Practice (GDP), Good Manufacturing Practice (GMP), and internal quality standards.
• Partner with cross-functional stakeholders to strengthen compliance, promote a robust quality culture, and provide expert quality guidance and support.
• Support oversight of third-party service providers, logistics partners, and suppliers, ensuring quality issues are appropriately escalated and resolved in a timely manner.
• Contribute to Management Review activities by monitoring Quality KPIs, identifying trends and risks, and driving improvement opportunities.
• Support quality risk management activities, including risk identification, assessment, mitigation, and monitoring.
• Participate in self-inspections, internal audits, external audits, and inspection readiness activities.
• Support investigations and root cause analyses, and drive effective CAPA implementation for deviations, change controls, audit findings, complaints, and other quality-related issues.

Qualifications and skills

Essential

• University degree in Pharmacy, Life Sciences or a related scientific discipline.
• Minimum of 1 year of Quality Assurance experience within the pharmaceutical, healthcare, or life sciences industry.
• Fluent in English, both written and spoken.
• Proficiency in at least one Nordic language.
• Strong communication skills, with the ability to collaborate effectively across functions.
• Analytical mindset with strong problem-solving skills.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Continuous improvement mindset with a proactive and quality-focused approach.
• Experience working within a Quality Management System (QMS) is considered an advantage.

Beneficial

• Experience working in a GDP and/or GMP-regulated environment.
• Exposure to Quality Management Systems (QMS), including deviations, CAPAs, change controls, and quality risk management.
• Basic knowledge of pharmaceutical regulations and quality system requirements.
• Exposure to complaint management processes and product quality investigations.
• Participation in internal audits, supplier audits, or regulatory inspection activities.
• Experience collaborating with third-party service providers, warehouses, distributors, or suppliers.
• Experience within warehousing, distribution, supply chain, or pharmaceutical operations.
• Familiarity with Product Quality Reviews (PQRs/PPRs) and Management Review activities.
• Knowledge of continuous improvement methodologies and quality metrics/KP