Quality Assurance Specialist

Haleon; København; Hybrid; DKK 353,000 - 485,000; Full time

Job summary

Haleon seeks a QA Specialist to join the Nordic Quality team to maintain and improve the QMS, ensuring GDP/GMP compliance across Nordic markets. You will collaborate with Quality, Supply Chain, Regulatory Affairs and external partners to uphold high standards of quality in a dynamic, cross-functional environment.

The role is hybrid with a 12-month fixed-term contract, offering cross-functional exposure and opportunities to influence quality processes across the Nordic region.

Qualifications

• University degree in Pharmacy, Life Sciences or related scientific discipline.
• Minimum of 1 year of Quality Assurance experience within the pharmaceutical, healthcare, or life sciences industry.
• Fluent in English, both written and spoken.
• Proficiency in at least one Nordic language.
• Strong communication skills, with the ability to collaborate effectively across functions.
• Analytical mindset with strong problem-solving skills.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Continuous improvement mindset with a proactive and quality-focused approach.
• Experience working within a Quality Management System (QMS) is considered an advantage.

Responsibilities

• Support product release activities and Quality Operations, ensuring products meet quality, safety, efficacy, and regulatory requirements.
• Manage and continuously improve the complaint handling process across Nordic markets, ensuring timely investigation, resolution, and trend monitoring.
• Support the Product Quality Review (PQR) process, including preparation and coordination of Marketing Authorisation Holder (MAH) PQRs.
• Act as SME for designated QMS processes, driving process ownership and continuous improvement initiatives.
• Maintain and enhance the QMS to support compliance, achievement of Nordic Quality Objectives, and a culture of continuous improvement.
• Ensure quality processes comply with GDP, GMP, and internal quality standards.
• Partner with cross-functional stakeholders to strengthen compliance and quality culture.
• Support oversight of third-party service providers, logistics partners, and suppliers, ensuring quality issues are escalated and resolved.
• Contribute to Management Review activities by monitoring Quality KPIs, identifying trends and risks, and driving improvement opportunities.
• Support quality risk management activities, including risk identification, assessment, mitigation, and monitoring.
• Participate in self-inspections, internal audits, external audits, and inspection readiness activities.
• Support investigations and root cause analyses, and drive effective CAPA implementation.

Skills

English fluency

Nordic language

Communication skills

Analytical mindset

Problem solving

Multi-tasking

Continuous improvement

QMS experience

Education

University degree in Pharmacy/Life Sciences

Job description

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About The Role

We are looking for a QA Specialist to join our Nordic Quality team. In this role, you will support the maintenance and continuous improvement of the Quality Management System (QMS) while ensuring compliance with GDP, GMP, company standards, and local regulatory requirements.

You will work closely with Quality, Supply Chain, Regulatory Affairs, and external partners to maintain high standards of quality and compliance across the Nordic markets. This is an excellent opportunity to gain broad exposure to quality processes and contribute to a dynamic, cross-functional environment.

We offer a hybrid working model, providing flexibility to work both remotely and from the office, while enabling close collaboration with colleagues across the Nordic region. This is a fixed-term opportunity for a minimum of 12 months.

Key Responsibilities

• Support product release activities and Quality Operations, ensuring products consistently meet quality, safety, efficacy, and regulatory requirements.
• Manage and continuously improve the complaint handling process across Nordic markets, ensuring timely investigation, resolution, and trend monitoring.
• Support the Product Quality Review (PQR) process, including preparation and coordination of Marketing Authorisation Holder (MAH) PQRs.
• Act as Subject Matter Expert (SME) for designated Quality Management System (QMS) processes, driving process ownership and continuous improvement initiatives.
• Maintain and enhance the QMS to support compliance, achievement of Nordic Quality Objectives, and a culture of continuous improvement.
• Ensure quality processes comply with Good Distribution Practice (GDP), Good Manufacturing Practice (GMP), and internal quality standards.
• Partner with cross-functional stakeholders to strengthen compliance, promote a robust quality culture, and provide expert quality guidance and support.
• Support oversight of third-party service providers, logistics partners, and suppliers, ensuring quality issues are appropriately escalated and resolved in a timely manner.
• Contribute to Management Review activities by monitoring Quality KPIs, identifying trends and risks, and driving improvement opportunities.
• Support quality risk management activities, including risk identification, assessment, mitigation, and monitoring.
• Participate in self-inspections, internal audits, external audits, and inspection readiness activities.
• Support investigations and root cause analyses, and drive effective CAPA implementation for deviations, change controls, audit findings, complaints, and other quality-related issues.

Qualifications and skills

• University degree in Pharmacy, Life Sciences or a related scientific discipline.
• Minimum of 1 year of Quality Assurance experience within the pharmaceutical, healthcare, or life sciences industry.
• Fluent in English, both written and spoken.
• Proficiency in at least one Nordic language.
• Strong communication skills, with the ability to collaborate effectively across functions.
• Analytical mindset with strong problem-solving skills.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Continuous improvement mindset with a proactive and quality-focused approach.
• Experience working within a Quality Management System (QMS) is considered an advantage.

Beneficial

• Experience working in a GDP and/or GMP-regulated environment.
• Exposure to Quality Management Systems (QMS), including deviations, CAPAs, change controls, and quality risk management.
• Basic knowledge of pharmaceutical regulations and quality system requirements.
• Exposure to complaint management processes and product quality investigations.
• Participation in internal audits, supplier audits, or regulatory inspection activities.
• Experience collaborating with third-party service providers, warehouses, distributors, or suppliers.
• Experience within warehousing, distribution, supply chain, or pharmaceutical operations.
• Familiarity with Product Quality Reviews (PQRs/PPRs) and Management Review activities.
• Knowledge of continuous improvement methodologies and quality metrics/KPIs.

Who Are You

• Proactive and self-driven, with a strong sense of ownership.
• Structured and detail-oriented, with a focus on quality and compliance.
• A collaborative team player who builds strong relationships across functions.
• Comfortable working in a dynamic environment and managing multiple priorities.
• Pragmatic, solution-oriented and committed to continuous improvement.

SEK 532 628,00 - SEK 732 363,50 The salary range for this position is indicative and provided as a guide. The final offer may vary depending on factors including relevant experience, skills, qualifications, and internal equity considerations. Further details regarding the total reward and benefits package will be shared during the recruitment process. Salary ranges may vary by location in line with local market conditions and applicable pay transparency regulations. Compensation information is shared for the primary location of this role. Where the position is advertised with additional locations the compensation range will be discussed during the recruiting process.

Job Posting End Date

2026-10-22

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong.

Adjustment or Accommodations Request

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.