Provider Governance & Process Lead

Indivior PLC; København; On-site; DKK 411,000 - 561,000; Full time

Job summary

Shine, the financial copilot for entrepreneurs, is seeking a Provider Process & Governance Specialist to formalise and run our provider management backbone across France, Germany, the Netherlands, and Denmark.

You will own provider selection, onboarding, contract management, SLA monitoring, and incident coordination, partnering with Legal, Compliance, Finance and Tech to ensure repeatable, well-documented processes and strong supplier performance.

Qualifications

• 2-4 years in a provider management, procurement, vendor governance, or operations role within a bank, payment institution, or fintech.
• Strong instinct for building clear, repeatable processes and governance documentation.
• Experience working with commercial contracts, SLA frameworks, and vendor governance.

Responsibilities

• Own and maintain provider management procedures from selection through contract management, SLA monitoring, invoice review, and offboarding.
• Coordinate end-to-end contract management with Legal and track milestones; maintain renewal and audit dates.

Skills

Provider management

Procurement

Vendor governance

Operations

Job description

Shine, the financial copilot for entrepreneurs, is seeking a Provider Process & Governance Specialist to formalise and run our provider management backbone across France, Germany, the Netherlands, and Denmark.

You will own provider selection, onboarding, contract management, SLA monitoring, and incident coordination, partnering with Legal, Compliance, Finance and Tech to ensure repeatable, well-documented processes and strong supplier performance.