Product Owner: CIAM & Identity Platform Leader

DFDS; København; Hybrid; DKK 900,000 - 1,200,000; Full time

Benefits offered by this job

Fitness facilities

Cantina

Game room

Rooftop terrace

Flexible work arrangements

Job summary

DFDS is seeking a technically minded Product Owner to lead the evolution of the Customer Data and Identity Platform, covering CIAM and consent management across our passenger, logistics, and freight businesses. You will shape platform strategy, work with engineers and stakeholders, and drive adoption of scalable solutions.

This role sits in Group Technology & Data Tribe, offering a chance to blend technology with business value in a collaborative, fast-moving environment with flexible work

Qualifications

• Experience as Product Owner delivering platform or tech-driven products with user-centric focus.
• Proven ability to work in agile, cross-functional environments.
• Hands-on with CIAM, consent management or related customer data platforms.
• Technical background in backend development, solution architecture, or platform engineering.
• Experience translating GDPR into technical capabilities and processes.
• Strong stakeholder management across teams, countries and business domains.
• Ability to balance long-term strategy with day-to-day delivery and platform adoption.
• Data-informed mindset with KPI definition and trend analysis.
• Excellent communication to align engineers, stakeholders and leadership.
• Proactive, curious, and able to drive developer experience improvements.
• Coaching teams and facilitating decision-making is a plus.

Responsibilities

• Own the vision for the Customer Data and Identity Platform Team and drive user-centric innovation.
• Lead development and enhancement of platform initiatives aligned with business goals.
• Collaborate with marketing and IT to translate needs into product strategies and measurable outcomes.
• Manage and prioritise the team backlog based on business value.
• Develop and track long-term objectives with key stakeholders.
• Establish and monitor KPIs to measure product success.
• Provide direction to DFDS engineering teams and other stakeholders to maximise platform value.
• Stay ahead of trends such as AI-driven development to keep the product competitive.
• Coach team members in structured decision-making and ownership.

Skills

Product Owner experience

Agile environment

CIAM experience

Consent management

Backend/solution architecture

GDPR translation to tech

Stakeholder management

KPIs and data-driven decisions

Communication skills

Coaching teams

Platform adoption

Tools

CIAM tools

Job description

DFDS is seeking a technically minded Product Owner to lead the evolution of the Customer Data and Identity Platform, covering CIAM and consent management across our passenger, logistics, and freight businesses. You will shape platform strategy, work with engineers and stakeholders, and drive adoption of scalable solutions.

This role sits in Group Technology & Data Tribe, offering a chance to blend technology with business value in a collaborative, fast-moving environment with flexible work