Product Excellence Specialist

Milestone Systems; Glostrup Kommune; On-site; DKK 550,000 - 750,000; Full time

Benefits offered by this job

Breakfast & lunch

Health insurance

On-site gym

Friday bar

Active Employee Club

Company bikes

Job summary

Milestone Systems is seeking a Product Excellence Specialist (maternity cover) in Brøndby, part of the Copenhagen area. You will bridge product management, pricing strategy, customer experience, and analytics to turn strategic decisions into operational reality.

You will work across Product Management, Finance, IT, Sales Operations, Order Management, Strategic Pricing, Legal, and Marketing to coordinate pricing, readiness, and business rules, while empowering teams with clear documentation and

Qualifications

• Weakness to understand complex processes and organize information clearly.
• Strong stakeholder management and collaboration skills.
• Structured, organized, and detail-oriented approach.
• Analytical and problem-solving capabilities.
• Ability to manage multiple priorities independently.
• Comfort navigating ambiguity and evolving business needs.
• Excellent command of English.

Responsibilities

• Drive product readiness activities for new products, releases, and changes.
• Support pricing, SKU management, licensing, and product configuration processes.
• Coordinate stakeholders across Product Management, Finance, IT, Sales Ops, Order Management, Strategic Pricing, Legal, and Marketing.
• Manage product and pricing updates across relevant business systems.
• Identify risks, dependencies, and opportunities for process improvements.
• Create documentation, internal communications, and operational guidance for key stakeholders.
• Support broader Product Operations initiatives and continuous improvement projects.

Skills

Systems thinking

Process thinking

Stakeholder management

Structured thinking

Analytical skills

Independent work

English fluency

Job description

Product Excellence Specialist – Maternity Cover

At Milestone Systems, we grow together—and your ideas will help shape our shared future.

At Milestone Systems, your work goes beyond what the human eye can see. With our unique video technology software, you help people make wiser and more responsible decisions—in and beyond security. Whether you advance our software, improve our products, or enable our business to operate more effectively, you'll be part of a global technology company where innovation, collaboration, and people come first.

The Opportunity

Product Operations sits at the center of how product strategy becomes reality. We work across the organization, influence key decisions, and create the conditions for successful product managers and product delivery.

As a Product Excellence Specialist, you'll gain exposure to product management, pricing strategy, customer and partner experience, business systems, analytics, research, and organizational transformation while working with a collaborative team that values continuous learning, ownership, and impact.

Location:

Brøndby, Greater Copenhagen Area.

What You'll Do

As a Product Excellence Specialist, you'll help turn product and commercial decisions into operational reality. Working across Product Management, Finance, IT, Sales Operations, Order Management, Strategic Pricing, Legal, and Marketing, you'll coordinate product readiness, pricing, business systems, and operational activities.

Your primary focus will be Product Excellence, while also supporting broader Product Operations initiatives as business priorities evolve.

You:

• Drive product readiness activities for new products, releases, and commercial changes.
• Support pricing, SKU management, licensing, business rules, and product configuration processes.
• Coordinate stakeholders across Product Management, Finance, IT, Sales Operations, Order Management, Strategic Pricing, Legal, and Marketing.
• Manage product and pricing updates across relevant business systems.
• Identify risks, dependencies, and opportunities for process improvements before they impact downstream operations.
• Create documentation, internal communications, and operational guidance for key stakeholders.
• Support broader Product Operations initiatives and continuous improvement projects.

What We’re Looking For

We don't expect you to know Milestone's products, pricing structures, or business systems from day one. We're looking for someone who learns quickly, creates structure, and enjoys working in a dynamic and complex environment.

We're excited to meet candidates who have:

• Strong systems and process thinking.
• Excellent stakeholder management and collaboration skills.
• A structured, organized, and detail-oriented approach.
• Strong analytical and problem-solving capabilities.
• The ability to work independently and manage multiple priorities.
• Confidence navigating ambiguity, change, and evolving business needs.
• Excellent communication skills and fluency in English.

About the Team

You’ll join a collaborative and supportive Product Operations team that values knowledge sharing, continuous improvement, and teamwork. Our mission is to empower Product Managers with the operational excellence, data, customer insight, and commercial support they need to bring successful products to market.

Working across research, analytics, commercialization, and product operations, we partner with teams throughout the business to create scalable processes, improve product readiness, and deliver great experiences for both customers and colleagues.

How We Support You

• Individual development plans aligned with your career goals.
• Access to training, learning resources, and professional development.
• Flexible working arrangements.
• Supportive leadership with regular coaching and feedback.
• Opportunities for cross-functional and international collaboration.
• Social activities and opportunities to connect with colleagues.

What We Offer

• A welcoming, international workplace with an informal and collaborative culture.
• The opportunity to work cross-functionally and influence how products are brought to market.
• Professional development and continuous learning opportunities.
• A flexible hybrid work environment that supports work-life balance.
• Company-sponsored All Inclusive Program, including:
  • Breakfast, lunch, snacks, fruit, and beverages.
  • Health insurance.
  • Massage program and company bikes.
  • Active Employee Club with social, cultural, and outdoor activities.
  • Friday bar.
  • Free on-site gym.

Application

At Milestone Systems, we're committed to building an inclusive workplace where employment decisions are based solely on qualifications, regardless of race, color, ethnicity, gender identity, age, sexual orientation, religion, or other protected characteristics.

Location

Copenhagen, Denmark