Procurement Services Manager

UNICEF; København; On-site; DKK 1,200,000 - 1,800,000; Full time

Job summary

UNICEF seeks a Procurement Services Manager to create and drive a strategic framework for procurement services, coordinating with regional and country offices, HQ, and customers through innovative partnerships. The role includes monitoring progress, developing advocacy strategies, and ensuring usable procurement platforms and e-procurement alignment.

The position requires a Master’s degree and 8 years’ experience in marketing or customer-service leadership, with 2–3 years on large

Qualifications

• Master or equivalent degree in Business Administration or related field.
• 8 years of progressive professional experience in marketing or leading customer-service teams, including 2–3 years managing large, multi-stakeholder projects.
• Strong analytical, negotiating, advocacy, and communication skills.

Responsibilities

• Develop and maintain a strategic framework for the identification of procurement services projects.
• Engage with UNICEF Regional Offices and Country Offices (RO/CO) through workshops and correspondence.
• Initiate new Procurement Services projects with UNICEF HQ and RO/CO and customers via partnerships.
• Develop a system for progress and results monitoring and propose corrective actions.
• Develop communication and advocacy plans and manage promotional materials.
• Coordinate and ensure the usability and functionality of the Procurement Services site, including web applications for cost estimates and e-procurement.
• Foster strong relationships with internal and external stakeholders to drive procurement service excellence.

Skills

Analytical skills

Negotiation

Advocacy

Communication

Presentation

Computer skills

Internet navigation

Publishing apps

Project management

Strategic planning

Stakeholder engagement

Business development

Education

Master's degree or equivalent

Job description

Organizational context: UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential. UNICEF Supply Division (SD) ensures equitable access to essential supplies and services for children and families in development, humanitarian, and fragile contexts, acting as the UN’s largest end-to-end supply chain entity.

Job purpose: The Procurement Services Manager will develop and maintain a strategic framework for identifying and prioritizing procurement services projects. This role involves analyzing opportunities, engaging with UNICEF Regional and Country Offices through workshops and correspondence, and initiating new projects with HQ, RO/CO, and customers via innovative partnerships. The manager will also develop a system for monitoring progress and results, proposing corrective actions as needed. Additionally, they will develop and implement communication and advocacy strategies for Procurement Services, including managing promotional materials and customer databases. A key aspect is ensuring the development and maintenance of the Procurement Services site usability and functionality, implementing e-procurement in line with UNICEF strategy, and leveraging the internet for strategic communication.

Responsibilities

Develop and maintain a strategic framework for the identification of procurement services projects. Analyze and prioritize Procurement Services activities. Share and engage in opportunities with UNICEF Regional Offices and Country Offices (RO/CO) through joint training and orientation workshops, visits, and correspondence. Initiate new Procurement Services projects jointly with UNICEF HQ and RO/CO and customers, through innovative partnerships at the conceptual stage. Develop a system for progress and results monitoring and propose corrective action when needed. Develop communication and advocacy strategies and plans for Procurement Services. Coordinate and implement communication plans, including brochures, infosheets, PowerPoint presentations, Internet content, presentation kits, promotional letters, and customer database management. Ensure the development and maintenance of the Procurement Services site usability and functionality. Ensure the development of web applications for cost estimates. Implement e-procurement in accordance with UNICEF strategy. Take advantage of the internet for strategic communication. Foster strong relationships with internal and external stakeholders to drive procurement service excellence and expand UNICEF's reach in supporting children’s rights.

Education

Master or equivalent (Advanced University Degree) in Business Administration, Management, or any other related field.

Work Experience

8 years of progressively responsible professional work experience in marketing or leading customer-service teams or a related field, with 2-3 years of demonstrated experience in managing large, multi-stakeholder projects.

Skills

Analytical skills, Negotiation skills, Advocacy skills, Communication skills, Presentation skills, Computer skills, Internet navigation, Publishing applications, Project management, Strategic planning, Stakeholder engagement, Business development

Required Languages

English

Desired Languages

Arabic, Chinese, French, Russian, Spanish