Payroll Specialist

Cari; København; Hybrid; DKK 383,000 - 563,000; Full time

Job summary

Novo is seeking a Payroll Specialist to support Denmark-wide payroll questions, pensions, and time registration. You will handle cases and calls, delivering accurate guidance while collaborating with experienced colleagues to optimise processes.

Join a high-volume payroll team within Corporate Accounting, delivering quality service to 34,000+ employees. Strong digital skills and a passion for AI-enabled tools are valued.

Qualifications

• Relevant experience in administrative, customer service, HR, finance or office-based roles.
• Strong attention to detail and commitment to high-quality, accurate work.
• Ability to work independently, manage priorities and maintain quality in a fast-paced environment.
• Proficient with digital tools: MS Outlook, Excel and Word; SAP Payroll/HR or ServiceNow is an advantage.

Responsibilities

• Support employees across Denmark with questions related to salary, pension, taxation, vacation and time registration.
• Handle employee cases and phone enquiries, giving clear, professional guidance.
• Learn and develop expertise across payroll processes through structured training with experienced colleagues.
• Contribute to accurate and timely payroll delivery to ensure employees are paid correctly and on time.
• Collaborate with Payroll and other teams to resolve enquiries and continuously improve support.
• Assist in optimisation and digitalisation of payroll processes to simplify employee experience.

Skills

Danish language

English language

Attention to detail

Communication skills

Independent work

Tools

MS Outlook

Excel

Word

SAP Payroll/HR

ServiceNow

Job description

Location: Bagsværd - Copenhagen , Zealand , Denmark Salary: Competitive Type: Permanent Main Industry: Search Media Jobs Other Industries & Skills: Finance, Banking & Insurance, Information Technology Job ID: 133600889 Posted On: 10 October 2026

Corporate Accounting

Finance Operations

Finance, Legal & Global Solutions

Bagsværd, Denmark

Payroll is about much more than salaries. In this role, you will help ensure that colleagues across Denmark are paid accurately and on time, while providing support on topics such as pay, vacation, parental leave and time registration. Whether you already have experience in payroll or are looking to build expertise in a specialist area, this is an opportunity to develop your skills while making a meaningful difference to employees across Novo.

Your new role

• Support employees across Denmark with questions related to salary, pension, taxation, vacation, parental leave and time registration.
• Handle employee cases and phone enquiries, providing clear, professional and helpful guidance in every interaction.
• Learn and develop expertise across payroll processes through structured training and close collaboration with experienced colleagues.
• Contribute to the accurate and timely delivery of payroll, helping ensure colleagues receive the right pay at the right time.
• Collaborate with Payroll colleagues and other specialist teams to resolve enquiries and continuously improve employee support.
• Take part in the optimisation and digitalisation of payroll processes, supporting Novo’s ambition to simplify and improve the employee experience.

Together with your colleagues, you will support a high-volume payroll operation that handles more than 55,000 employee cases and calls annually, making a positive difference through every interaction.

Your new department

You will join the Payroll team within Corporate Accounting, part of Finance Operations at Novo. Together, the team supports approximately 34,000 employees across Novo and affiliated companies, ensuring accurate payroll delivery and providing guidance on payroll-related topics.

The team consists of 18 colleagues with diverse backgrounds and experiences who work closely together to deliver high-quality service. We continuously explore new technologies, digital solutions and AI tools to improve our processes and create a better experience for employees across the organisation.

Your skills and qualifications

• Relevant experience from an administrative, customer service, HR, finance or other office-based role.
• Strong attention to detail and a commitment to delivering high-quality, accurate work.
• The ability to work independently, manage priorities and maintain quality in a fast-paced environment.
• Confidence using digital tools, with experience in MS Outlook, Excel and Word. Experience with SAP Payroll/HR or ServiceNow is an advantage but not required.
• An interest in systems, technology and AI-enabled tools to simplify and improve ways of working.
• Fluency in both Danish and English, written and spoken.

You are a collaborative and service-minded professional who enjoys helping others, sharing knowledge and finding practical solutions. You build trust through clear communication, take ownership of your responsibilities and contribute positively to the team, even during busy periods.

Working at Novo

Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with determination, constant curiosity and a commitment to finding better ways forward. For over 100 years, this dedication has driven us to build a company focused on lasting change for long‑term health. One where diverse thinking, shared purpose and mutual respect come together to create extraordinary results. When you join us, you're not just starting a job – you're becoming part of a story that spans generations.

What we offer

There is, of course, more on offer here than the uniqueness of our culture and the extraordinary results we produce. Being part of a global healthcare company means opportunities to learn and develop are all around us, while our benefits are designed with your career and life stage in mind.

Salary: For this role, the Annual Base Salary ranges from 383,200 to 563,400 DKK, corresponding to the level of the position.

The placement within the salary range will be assessed during the recruitment process based on the candidate’s skills, competencies, knowledge, and relevant experience.

Incentives and Benefits: The salary package may include short-term and/or long-term incentives as well as other employee benefits based on position level, location, functional area and relevant market benchmarks.

Learn more about our Reward Philosophy here.

For further information about the position, Sr Manager Shamila Nielsen on [phone]. Please be advised Shamila will not support queries about your recruitment status.

Deadline October 25th, 2026

We are committed to an inclusive recruitment process and equality of opportunity for all applicants.

At Novo, we’re not chasing quick fixes – we’re creating lasting change for long‑term health. For over 100 years, we’ve been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what’s possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we’re making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.