OTC Operations Senior Analyst: Deductions & Cash Flow

Freelio; Denmark; On-site; DKK 600,000 - 800,000; Full time

Job summary

Accenture is seeking an Order to Cash Operations Senior Analyst in Denmark to validate and approve OTC deductions by analyzing pricing, commissions, fees, or trade terms. You will contribute to strong financial governance by identifying systemic issues and driving preventative process improvements.

The role requires 5–8 years of experience, business/finance education, and excellent English communication. You will work with cross-functional teams to resolve deductions and support month-end

Qualifications

• Business or Finance graduates.
• 5–8 years of OTC/Collections experience.
• Excellent written and spoken English communication.
• Strong responsibility and accuracy in task execution.
• Flexibility around month/quarter/year-end closing.
• Excellent interpersonal and communication skills.
• Proficient in MS Office; familiarity with SAP/Oracle systems.

Responsibilities

• Receive, log, and investigate customer deductions related to invoices, pricing, delivery, product issues, or payment terms.
• Analyze root causes of deductions and collaborate with Sales, Billing, Logistics, and AR to drive resolution.
• Ensure timely and accurate resolution of deductions to prevent delays in payment or customer dissatisfaction.
• Coordinate with Accounts Receivable to align deduction resolution with cash application and collections.
• Help reduce DSO by minimizing invoice deductions and clearing backlogs quickly.
• Escalate unresolved or high-impact issues with documented evidence and recommended actions.
• Maintain accurate records of all deductions, communications, and resolutions in the system (e.g., SAP, Oracle, Salesforce).
• Support audits by providing required documentation related to deductions and resolutions.
• Prepare regular reports on deduction volumes, aging, resolution times, and root cause trends.
• Contribute to monthly OTC KPIs and dashboards.

Skills

Order to Cash

Collections Processing

MS Office

SAP

Oracle

English communication

Education

Business or Finance graduates

Tools

SAP

Oracle

Salesforce

Job description

Accenture is seeking an Order to Cash Operations Senior Analyst in Denmark to validate and approve OTC deductions by analyzing pricing, commissions, fees, or trade terms. You will contribute to strong financial governance by identifying systemic issues and driving preventative process improvements.

The role requires 5–8 years of experience, business/finance education, and excellent English communication. You will work with cross-functional teams to resolve deductions and support month-end