Operational Key Account Manager - focusing on seafreight, for Aid & Relief Hedehusene

DSV - Global Transport and Logistics; Hedehusene; On-site; DKK 640,000 - 860,000; Full time

Job summary

DSV - Global Transport and Logistics søger en Operational Key Account Manager med fokus på søfragt i Global Aid & Relief teamet. Stillingen er baseret i vores hovedkvarter i Hedehusene, og du vil håndtere internationale søfragtprojekter for udvalgte kunder og bidrage til sikre og omkostningseffektive løsninger fra oprindelse til destination.

Du bygger stærke kunderelationer, forhandler med partnere og interne interessenter, og evaluerer rutevalg med fokus på servicekvalitet og resultater.

Qualifications

• Færdes som fragtfører med erfaring i søfragt og international godstransport.
• Engelsk kommunikation på forretningsniveau.
• Kompentencer i forretningsforståelse, forhandling og service.
• Struktur og detaljeret tilgang til arbejde og processer.
• Gode færdigheder i Excel og Outlook og digitalt arbejde.
• Ejerskab og vedholdenhed ved skiftende prioriteter.
• Evne til at opbygge relationer og levere kundeservice af høj kvalitet.

Responsibilities

• Håndtere internationale søfragtprojekter for et kundeportefølje og sikre omkostningseffektive løsninger.
• Indkøb og forhandling af transportløsninger med carrier, agenter og interne interessenter.
• Være kontaktpunkt for kunder, leverandører og DSV kontorer verden over.
• Opbygge stærke kunderelationer gennem proaktiv kommunikation og servicekvalitet.
• Vurdere rutevalg og transportløsninger ud fra kundebehov.
• Overvåge serviceydelse og sikre høj levering kvalitet.
• Identificere forbedringsmuligheder og smartere arbejdsgange.

Skills

Freight forwarding

Seafreight

English

Commercial awareness

Analytical thinking

Structured work

Relationship building

Tools

Excel

Outlook

Job description

What moves you?

Hos DSV flytter vi mere end bare varer. Vi flytter karrierer, ambitioner og muligheder.

Job Req Nummer: 130912
Deltid / Fuldtid: Full Time

Help Move What Matters Most. Start Here. Go Anywhere.

Do you want to help deliver critical goods and support projects that make a tangible difference around the world? In the world of freight forwarding and logistics, most shipments are for global consumption and the shelves in your local store. But others help communities recover, hospitals stay supplied, and humanitarian initiatives reach the people who need them most. And this is what we do. As an Operational Key Account Manager – focusing on seafreight in DSV's Global Aid & Relief team, you will play an important role in managing complex international shipments that support humanitarian and development efforts around the world. Based in our Air & Sea headquarters in Hedehusene, you will join a dedicated team that combines professional freight forwarding expertise with a strong sense of purpose.

What You Will Do

You will manage international seafreight shipments for a portfolio of Aid & Relief customers, ensuring reliable and cost-efficient transport solutions from origin to destination.

• Managing end-to-end seafreight shipments for key customers and ad hoc projects
• Procuring and negotiating freight solutions with carriers, agents and internal stakeholders
• Acting as the main point of contact for customers, suppliers and DSV offices worldwide
• Building strong customer relationships through proactive communication and service excellence
• Evaluating routing options and transport solutions based on customer requirements
• Monitoring service performance and ensuring high-quality delivery
• Managing shipment visibility, EDI processes and operational deviationsIdentifying opportunities to improve processes and create smarter ways of working

What You Bring

We imagine that you have experience within international freight forwarding and enjoy working in a fast-moving environment where no two days are the same.

To succeed in the role, you:

• Are a trained freight forwarder with experience in seafreight operations
• Communicate confidently in English
• Have strong commercial awareness and negotiation skills
• Work in a structured and analytical way, with attention to detail
• Are comfortable using digital tools and systems, including Excel and Outlook
• Take ownership and maintain momentum, even when priorities change
• Enjoy building relationships and delivering excellent customer service

Experience within Aid & Relief, NGO logistics, healthcare or pharma logistics is considered an advantage, but not a requirement.

Why join DSV?

At DSV, your work helps keep global supply chains moving. In our Aid & Relief team, you will be part of something even bigger: helping customers deliver critical goods and support projects that make a tangible difference around the world.

You will join a highly skilled and collaborative team where trust, professionalism and knowledge sharing are part of everyday life. We offer a workplace where you are trusted with responsibility, encouraged to develop your skills and supported by colleagues who are passionate about what they do.

Start here. Go anywhere.

Interested?

Your workplace will be at our headquarters in Hedehusene, Sjælland, and it is a must that you are able to work from this location. Do you have questions? We are happy to tell you more about the role. For questions about the position, please contact Senior Team Lead, Patrick Schou Aid & Relief, at [phone]. We review applications on an ongoing basis and encourage you to apply as soon as possible.

DSV – Global transport and logistics

What moves you?

Hos DSV flytter vi mere end bare varer. Vi flytter karrierer, ambitioner og muligheder.

Med tæt på 150.000 kolleger i mere end 90 lande er vi verdens førende transport- og logistikvirksomhed, og det er vores medarbejdere, der hver dag gør vores services og løsninger til virkelighed. Fra lagermedarbejdere til stabs- og forretningsfunktioner bidrager hver rolle til at holde forsyningskæder i bevægelse og samfundet kørende.

Her får du tillid til at tage ansvar, handle på dine idéer og træffe beslutninger, der skaber reel værdi. Det er et sted, hvor mennesker, karrierer og idéer hele tiden bevæger sig fremad. Vi værdsætter åbenhed i den måde, vi kommunikerer og samarbejder på, og vi skaber resultater sammen ved at støtte hinanden, udfordre hinanden og levere som ét team.

Start here. Go anywhere

Det er vores løfte om bevægelse. Et løfte om, at dit arbejde betyder noget, dit bidrag tæller, og din karriere kan udvikle sig lige så langt, som dine ambitioner rækker.

Hvis du ønsker at gøre en forskel, udvikle din karriere og blive en del af noget større, er DSV det rette sted for dig.

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#StartHereGoAnywhere