Online consultant

PrimeGlobal; Denmark; On-site; DKK 119,243 - 142,830; Part time

Job summary

PrimeGlobal is currently hiring a part-time Online Consultant to join our team in Greenland. In this role, you will act as the primary point of contact for customers seeking assistance with our products or services through online channels. Your responsibilities include responding to inquiries, providing accurate information, and managing online feedback.

The ideal candidate should possess strong communication skills in English, along with excellent problem-solving abilities. The position offers a monthly salary of $1800.

Qualifications

• Strong communication skills in English; additional languages are a plus.
• Excellent problem-solving abilities.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Act as a primary point of contact for customers seeking assistance.
• Respond promptly and professionally to customer inquiries.
• Provide accurate information about products or services.
• Monitor and manage online reviews and feedback.
• Collaborate with team members for a positive customer experience.
• Continuously improve knowledge of products or services.

Skills

Strong communication skills in English

Problem-solving abilities

Ability to multitask

Familiarity with social media platforms

Job description

Position Overview

We are currently hiring for a part‑time Online Consultant to join our team in Greenland.

Responsibilities

• Act as a primary point of contact for customers seeking assistance with our products or services through online channels
• Respond promptly and professionally to customer inquiries and resolve any issues or complaints
• Provide accurate and helpful information about our products or services to customers
• Monitor and manage online reviews and feedback from customers
• Collaborate with other team members to ensure a positive customer experience
• Continuously improve knowledge of our products or services to better serve customers

Requirements

• Strong communication skills in English; additional languages are a plus
• Excellent problem‑solving abilities
• Ability to multitask and work in a fast‑paced environment
• Familiarity with social media platforms and online communication tools
• Previous customer service experience is preferred but not required
• Must have the legal right to work in Greenland

Compensation

This is a part‑time position offering a monthly salary of 1800$.