Remote Online Consultant: Customer Care & Solutions

Work standard; Denmark; On-site; DKK 58,544 - 87,816; Full time

Benefits offered by this job

Visa sponsorship

Accommodation available at extra cost

Work remotely

Job summary

Work standard in Greenland is seeking an Online Consultant to provide excellent customer service and support via email, chat and social channels. You will relay product information and assist with inquiries, complaints and troubleshooting from a remote setting.

This role welcomes flexible hours, visa sponsorship for non-Greenlandic nationals, and accommodation options if needed. It suits someone who is tech-savvy, communicative in English, and able to work independently or with a team to boost

Qualifications

• Experience in customer service or sales is a plus but not required.
• Fluent in English; knowledge of other languages is a bonus.
• Ability to work independently as well as part of a team; strong problem-solving.

Responsibilities

• Communicate with clients through online channels such as email, chat and social media.
• Provide product information, pricing and availability to clients.
• Assist with inquiries, complaints and troubleshooting.
• Build and maintain strong relationships with clients by understanding their needs and offering solutions.
• Collaborate with other team members to ensure timely resolution of client issues.
• Stay up-to-date on company products, services and promotions.
• Contribute to the development of new strategies to improve customer satisfaction.

Skills

Customer service

English fluency

Independent work

Problem solving

Time management

Job description

Work standard in Greenland is seeking an Online Consultant to provide excellent customer service and support via email, chat and social channels. You will relay product information and assist with inquiries, complaints and troubleshooting from a remote setting.

This role welcomes flexible hours, visa sponsorship for non-Greenlandic nationals, and accommodation options if needed. It suits someone who is tech-savvy, communicative in English, and able to work independently or with a team to boost