ODD Team Lead: KYC/AML Operations Leader

Lunar Denmark; København; On-site; DKK 900,000 - 1,200,000; Full time

Benefits offered by this job

4 days in the office

State of the art equipment

Pension, health insurance, andEnhanced

Job summary

Lunar Denmark is seeking an experienced Team Lead for the ODD specialists. You will run the day-to-day of the ODD team, focusing on ownership structures, source of funds, and risk indicators before and during a customer relationship.

This is a people-leadership role first: you are accountable for the team's output and quality, not performing casework yourself. You will report to the Director of FCP Operations and drive performance, SLAs, and governance across ODD activities, including escalation

Qualifications

• Experience leading a team in an operational KYC/AML-adjacent function.
• Strong people skills; leadership of people who lead numbers, not just a queue.
• Solid working knowledge of ODD/EDD practices and the regulatory logic behind them.
• Comfortable with data: using SLA and quality metrics to catch problems early.
• Fluent in Danish and English; Swedish is an advantage for cross-market onboarding.

Responsibilities

• Lead the ODD specialist team day-to-day, managing workload and priorities and meet SLAs.
• Own formal performance management for the team with regular reviews and timely feedback.
• Track SLA and quality metrics to identify drift before it shows in the numbers.
• Act as escalation point for complex or ambiguous cases and ensure consistent application of ODD policy.
• Represent ODD in the wider FCP/Onboarding leadership forum and communicate risks and resourcing needs.

Skills

Team leadership

People management

Data-driven

SLA monitoring

Stakeholder communication

Fluent in Danish

Fluent in English

Tools

KYC software

Regulatory compliance tools

Job description

Lunar Denmark is seeking an experienced Team Lead for the ODD specialists. You will run the day-to-day of the ODD team, focusing on ownership structures, source of funds, and risk indicators before and during a customer relationship.

This is a people-leadership role first: you are accountable for the team's output and quality, not performing casework yourself. You will report to the Director of FCP Operations and drive performance, SLAs, and governance across ODD activities, including escalation