Onboarding Team Lead - Risk-Savvy & Data-Driven

Lunar Denmark; København; Vor Ort; DKK 700.000 - 900.000; Vollzeit

Benefits dieser Stelle

4 days in the office

State of the art equipment

Pension

Health insurance

Enhanced parental leave

Zusammenfassung

Lunar Denmark in Copenhagen is seeking a Team Lead for the Onboarding team within Customer Due Diligence (CDD). You will guide a group of onboarding specialists, balancing rapid throughput with risk controls in a regulated banking environment.

Fluency in Danish and English is required; Swedish is a plus. The role offers a collaborative setting with modern equipment, pension, health insurance, and enhanced parental leave as part of lunar's benefits.

Qualifikationen

• Experience leading onboarding or similar teams in regulated environments.
• Ability to set targets and coach through performance management.
• Fluent in Danish and English; Swedish is a plus.

Aufgaben

• Lead Onboarding specialists handling business onboarding with performance reviews and addressing underperformance.
• Own throughput targets and risk-aware adherence with KPI monitoring (target adherence, growth, engagement).
• Maintain quality amid edge-case realities: corporate structures, bankrupt histories, varying models require sound judgments.
• Coordinate onboarding friction with Customer Support and commercial teams.
• Represent Onboarding in the FCP Ops & Onboarding leadership forum.

Kenntnisse

People leadership

Regulated industry experience

Data-driven decisions

Danish language

English language

Swedish language

Jobbeschreibung

Lunar Denmark in Copenhagen is seeking a Team Lead for the Onboarding team within Customer Due Diligence (CDD). You will guide a group of onboarding specialists, balancing rapid throughput with risk controls in a regulated banking environment.

Fluency in Danish and English is required; Swedish is a plus. The role offers a collaborative setting with modern equipment, pension, health insurance, and enhanced parental leave as part of lunar's benefits.