Nordic LCL Operations Specialist

A.P. Moller - Maersk; Aarhus; On-site; DKK 420,000 - 540,000; Full time

Job summary

Maersk is seeking a detail-oriented LCL Operations Agent for the Nordic team in Aarhus to coordinate export and import shipments from booking to delivery, ensuring operational excellence and accurate financial execution.

In this fast-paced role you will manage bookings, documentation, cargo movements, and milestones, maintain CargoWise records, and communicate with customers, vendors and internal stakeholders to uphold service levels.

Qualifications

• Experience in freight forwarding, logistics, or supply chain operations.
• Understanding of import/export processes and shipping documentation.
• Strong analytical and problem-solving abilities.
• Excellent attention to detail and ability to work with financial data.
• Strong communication and stakeholder management skills.
• Able to manage multiple priorities in a dynamic environment.
• Fluent in English, both written and spoken.

Responsibilities

• Operational Excellence: Manage end-to-end LCL export and import shipments, coordinate booking execution, documentation, cargo movements, customs activities, and milestone updates.
• Maintain SOPs, KPIs, and compliance; monitor progress and resolve delays and discrepancies.
• Keep accurate updates in CargoWise and other systems; communicate with customers, vendors, destinations, and internal stakeholders.
• Customer Experience: Deliver high level of service by understanding customer needs, own issues, and resolve challenges; identify improvement opportunities.
• Financial Ownership & Cost Control: Validate costs and vendor charges; ensure revenue/cost entries are reflected; follow up on missing charges and accruals; support profitability.
• Continuous Improvement: Identify process improvements, share best practices, support new systems and standards across the Nordic LCL network.

Skills

Freight forwarding

Logistics operations

Analytical skills

Attention to detail

Communication skills

Stakeholder management

Multitasking

English fluency

Tools

CargoWise CW1

Job description

Maersk is seeking a detail-oriented LCL Operations Agent for the Nordic team in Aarhus to coordinate export and import shipments from booking to delivery, ensuring operational excellence and accurate financial execution.

In this fast-paced role you will manage bookings, documentation, cargo movements, and milestones, maintain CargoWise records, and communicate with customers, vendors and internal stakeholders to uphold service levels.