Martech Platforms & Customer Technology Consultant

Accenture; København; On-site; DKK 318,471 - 445,860; Full time

Benefits offered by this job

Access to training and certifications

Flexible work setup

Collaborative environment with diverse teams

Job summary

Accenture is seeking a Consultant within Martech & Customer Technology in Copenhagen to support clients in designing and running marketing technology platforms. This role involves responsibilities such as implementing martech solutions, coordinating with various stakeholders, and staying updated on technology trends. Ideal candidates will have experience with marketing technology and a structured approach to problem-solving. The position promotes a collaborative environment and offers flexible work arrangements.

Qualifications

• Experience working with marketing technology platforms or digital customer experience ecosystems.
• Comfort working with stakeholders across marketing, analytics, and engineering.
• Structured and analytical approach to problem-solving.

Responsibilities

• Support the implementation and evolution of martech platforms.
• Translate campaign requirements into practical platform solutions.
• Coordinate with marketing, data, and external partners for reliable delivery.

Skills

Experience with marketing technology platforms

Understanding of Marketing Automation

Knowledge of Customer Data Platforms (CDP)

Consulting mindset

Fluent in English

Tools

Adobe

Salesforce

Job description

Are you passionate about building and running marketing technology platforms that enable great customer experiences?
We’re looking for a Consultant within Martech & Customer Technology to support enterprise clients in designing, implementing, and operating modern martech ecosystems.

In this role, you’ll work at the intersection of marketing, data, and technology, combining hands‑on platform work with structured consulting and advisory support across Customer Technology domains such as Marketing Automation, CDP, Personalisation, and AdTech.

What we offer

• A consultant role with visible impact, where your work goes live and drives real outcomes
• Exposure to enterprise‑scale customer technology and marketing transformation programs
• Strong internal communities and access to training and certifications
• A collaborative environment with marketers, architects, data engineers, and technologists
• Flexible work setup and a supportive, inclusive culture

What you’ll do

As a Consultant, you will contribute to both platform delivery and client advisory work, supporting senior team members and clients across the lifecycle of martech initiatives.

Your responsibilities will include:

• Supporting the implementation and evolution of martech platforms, including configuration, integrations, and release activities
• Translating campaign, personalisation, and experience requirements into practical platform solutions
• Contributing to Customer Technology and Martech assessments, platform selections, and implementation initiatives (e.g. Adobe, Salesforce, and related ecosystems)
• Assisting in the definition of CDP use cases across segmentation, activation, and journey orchestration
• Coordinating with marketing, data, analytics, IT, and external partners to support reliable delivery
• Supporting platform operations through documentation, monitoring, access governance, and incident handling
• Documenting system landscapes, data flows, and integration patterns
• Contributing to discussions on identity, consent, data flows, and activation dependencies
• Staying informed on developments across martech, personalisation, and emerging customer technology trends (including AI‑enabled marketing capabilities)

What you bring

• Experience working with marketing technology platforms or digital customer experience ecosystems
• Understanding of Marketing Automation, Personalisation, and Campaign execution concepts
• Knowledge or exposure to customer technology areas such as:
  • Customer Data Platforms (CDP)
  • Marketing Resource Management (MRM)
  • AdTech ecosystems
  • Integrations and data flows across enterprise systems
• Comfort working with stakeholders across marketing, analytics, data, and engineering
• Structured and analytical approach to problem‑solving and documentation
• Consulting mindset with curiosity, ownership, and willingness to learn
• Fluent in English (Nordic languages are a plus)

Nice to have

• Hands‑on experience with Adobe, Salesforce, or other enterprise martech platforms
• Exposure to CDP and identity concepts (profiles, segments, consent, activation)
• Experience working in agile delivery setups
• Interest in AI and emerging technologies within marketing and customer experience