Lead Product Designer

SaaSiest Jobs; København; Hybrid; DKK 850,000 - 1,150,000; Full time

Benefits offered by this job

Tasty vegetarian lunch daily

Great coffee

Friday drinks

Team events & activities

Healthy work-life balance

Job summary

Driversnote is hiring a Lead Product Designer to elevate product design across its SaaS platform. You will lead by example in one of our product triads and mentor the design team while delivering high-impact product bets.

You will collaborate with designers, developers, marketeers and customer supporters in a fast-paced, data-driven environment, shaping design standards and processes for scalable impact.

Qualifications

• Have 5+ years experience designing SaaS B2B and/or PLG products.
• Be comfortable discussing user insights, business trade-offs, and measurable product outcomes to shape product direction in an opinionated environment.
• Be strong at turning ambiguous problems into clear concepts, flows, and product experiences - also in writing.
• Be comfortable giving feedback, running critique, and coaching other designers through day-to-day collaboration.
• Work autonomously while providing design leadership without formal authority.
• Care deeply about craft, while staying focused on designing for outcomes such as activation, retention, and revenue impact, not just shipped UI.

Skills

SaaS design

Product direction

Turning ambiguity into clarity

Design critique & coaching

Autonomous leadership

Craft & outcomes focus

Job description

The business

Driversnote is a product-centric and profitable SaaS company in the heart of Copenhagen. We proudly help over 4 million users across more than 50 countries log their mileage. No one enjoys the hassle of mileage documentation. We automate and simplify this tedious task, and make our customer’s work-life easier while saving them both time and money.

We are 50 people working closely together on design, mobile and web development, marketing, support, sales and customer success.

At Driversnote, you will enjoy the benefits of working at a company that has a clear product-market fit and is fully owned and operated by the founder team. We're profitable and have quadrupled our ARR over the last three years. Our scale will allow you to operate in a truly data-driven fashion, and our independence ensures that we always align our decisions with the best interests of our customers and employees.

The product

Driversnote’s main experience is a highly rated freemium app, to a large extent spread through word of mouth. We offer automatic mileage tracking based on the phone's geo location and in addition, we offer a piece of hardware known as an iBeacon to ensure precision tracking, when you enter your car.

The mobile app is backed by a substantial backend, and at driversnote.com we offer a fully fledged web application with advanced trip management, team management and workflows for teams.

We have a B2C-like relationship with many of our users, but we are gradually moving more and more into traditional B2B space with all that this entails of further product enhancements.

The way we work

We use a product development process known as Shape Up, where a few key people take the role as shapers and define projects that can be designed, implemented and released within 6 weeks, known as cycles. For each 6 week cycle, we form new cross-functional teams with designers, developers, marketeers and customer supporters on them, and we let the teams focus exclusively on finishing their projects within the cycle. Each 6 week cycle is followed by a 2 week cool-down period, where we fix bugs, execute functional projects, evaluate how we did and plan the next cycle.

We like to say that our unfair advantage is that we care more than our competitors, and our users and customers tend to agree when they review our app, respond to NPS surveys and rate our support. We have a generous budget set aside for each employee to learn and develop, and we do a lot of fun stuff together.

The opportunity

We’re hiring a Lead Product Designer to help raise the level of product design at Driversnote while also doing hands-on work on some of our most important product bets. This is a senior individual contributor role with real influence, not a traditional management position. The role is built around two expectations: first, that you can lead by example as a strong product designer in one of our product trios, and second, that you can sharpen the thinking, standards, and output of the design team through coaching, critique, and day-to-day collaboration.

You must

• Have 5+ years experience designing SaaS B2B and/or PLG products.
• Be comfortable discussing user insights, business trade-offs, and measurable product outcomes to shape product direction in an opinionated environment.
• Be strong at turning ambiguous problems into clear concepts, flows, and product experiences - also in writing.
• Be comfortable giving feedback, running critique, and coaching other designers through day-to-day collaboration.
• Work autonomously while providing design leadership without formal authority.
• Care deeply about craft, while staying focused on designing for outcomes such as activation, retention, and revenue impact, not just shipped UI.

It would be nice if

• You have worked on products with self-service growth loops and strong commercial focus.
• You have designed workflows involving roles, permissions, and increasing product complexity.
• You have experience improving how a design team works through better critique, standards, and collaboration patterns.
• You have worked with design systems and scalable UI patterns.
• You are comfortable testing assumptions early through prototypes, experiments, or other lightweight validation methods.
• You have a strong sense for how product design can make value and ROI clearer inside the product itself.

What we believe in

Vision & mission:We work to eliminate work-life hassles to let people focus on what matters. Today, that means removing the pain and trivial work of handling mileage, while providing peace of mind that nothing is forgotten and all rules are followed.

Product-led:We focus our work on the end-user and optimize for bottom-up adoption. People’s use of our product is what leads to our growth. We primarily sell through our product and as self-service. We invest in customer success instead of outbound sales. Our marketing is focused on people with a need, leading them to the product.

Lean & data-driven:We try to get a deep understanding of the problems we’re solving. But we also acknowledge that we often can’t predict the outcome of our work. So we believe in an experiment-based approach to product development with short build-measure-learn cycles. For this reason, we also don’t believe in detailed plans that span quarters or even years.

Long-term & compounding:We invest in things that will have a continuous return and compound. For example, we prefer a 1% improvement in activation rate over a flashy €100k deal. We’re self-funded, so we don’t stress about the next funding round and take the time to go into depth with our work.

What we offer

At Driversnote you will be part of an international team composed of talented people that are fun to be around. You will have ample opportunity to influence decisions at all levels, and we hope we can both teach you something and learn something new from you. You’ll get to work with and learn from a team of highly experienced entrepreneurs and tech people. We’ll set aside resources for independent skill development to help you grow and develop your career.

We work in a relaxed environment with new offices near The Meatpacking District. We get a tasty, freshly cooked lunch every day (vegetarian option available), great coffee, cozy Friday drinks, and have great events; from our running club and gaming nights, to our epic Christmas and summer parties.

Since many of us have spouses and kids that we enjoy spending time with, we can honestly say that we offer a healthy work-life balance along with a competitive salary and all the benefits you would expect.