Interim Hotel Manager

CityHub; København; On-site; DKK 469,000 - 513,000; Full time

Job summary

CityHub Copenhagen is seeking an Interim Hotel Manager to cover a 6-month leave at our Copenhagen location (210 Hubs and 5 Rooms). You will lead operations, oversee CityHosts and housekeeping, and uphold CityHub’s service standards while integrating our tech-driven guest journey.

Based in Copenhagen, you will drive guest satisfaction, manage budgets and schedules, liaise with suppliers, and ensure safety and Danish regulatory compliance. Fluency in English required; Danish is a plus.

Qualifications

• Bachelor’s or Master’s degree in Hospitality, Business Administration, or related field.
• At least 2 years of hotel management/operations experience.
• Fluent in English; Danish a plus.

Responsibilities

• Be responsible for overall performance of CityHub Copenhagen.
• Manage and train CityHosts and housekeeping.
• Monitor service quality across the customer journey.
• Maximize revenue via upselling and commercial opportunities.
• Coordinate operations and liaise with suppliers.
• Serve as first contact for partners and facilities.
• Ensure safety and compliance with Danish regulations.
• Champion tech-driven guest journey with hubs and wristbands.
• Oversee budget, P&L, and staff scheduling.
• Inventory management and maintenance oversight.

Skills

People management

English proficiency

Guest service orientation

Team leadership

Education

Bachelor’s or Master’s in Hospitality/Business

Job description

We are seeking a dedicated Interim Hotel Manager to cover a temporary leave at our Copenhagen location (featuring 210 Hubs and 5 Rooms).

The Hotel of the Future

CityHub is an urban lifestyle hotel brand that is reshaping the future of city stays for a new generation of travellers. We seamlessly blend cutting-edge technology, community-focused environments, and sustainable design to redefine and curate the contemporary hotel stay.

CityHub’s luxury pod-style hotels offer guests both the privacy of their own compact, modular Hub and the use of vibrant, premium shared spaces. Through a combination of innovative technology, guests enjoy the benefits of a modern, connected stay, but also have access to friendly CityHosts who provide ‘in the know’ insider hacks and knowledge so guests can enjoy the city like a local. We have hotels in Amsterdam, Rotterdam, Copenhagen and Reykjavik and we are working behind the scenes to conquer Europe.

You are our leader

As the interim Hotel Manager you are responsible for the ins and outs of the hotel and you oversee all operational matters. Together with the Assistant Hotel Manager, you are responsible for day-to-day management and you are the main point of contact for all CityHosts and handymans. They are your team: you hire them, train them and support them. You report to the Head of Operations.

Your job is also to coordinate all external partners such as suppliers and housekeeping. You are involved in welcoming and helping guests, both at the hotel and online. You are our man/woman on the ground, promoting CityHub’s values by example. The hotel is always evolving, and you never sit still, no two days are the same.

You are the person we are looking for if you are good with people, will patiently listen to their frustrations and enthusiastically celebrate their victories. Along with great interpersonal skills, you have an eye for detail and don't shy away from administrative tasks. You are highly structured and organized but don’t panic if things don’t go according to plan (because they won’t), you have a zen personality and a problem-solving attitude.

This is what you’ll do:

• Be responsible for the overall performance of CityHub Copenhagen.
• Manage and train the CityHosts and housekeeping team.
• Monitor the quality of the concept and maintain the level of service throughout the customer journey.
• Maximize revenue and profitability by implementing upselling initiatives and commercial opportunities.
• Efficient coordination and streamlining of all operational matters at the hotel.
• Be the first point of contact for suppliers and facility services.
• Guarding the vibrant atmosphere in The Hangout including breakfast service and the self-service bar.
• Take ownership of the hotel's performance, including P&L management, budget control, and staff scheduling
• Purchase supplies and manage inventory.
• Oversee and coordinate maintenance.
• Champion our tech-driven guest journey, ensuring our hardware (Hubs/wristbands) and software work seamlessly for both guests and CityHosts.
• Responsible for (fire) safety and complying with local Danish regulations.

Next to all the things stated above, there are some basic requirement:

• You are available as soon as possible for a term of 6 months.
• You are based in Copenhagen and you know the city very well.
• You are fluent in English, written and spoken. Danish is a plus.
• Bachelor’s or Master’s degree in Hospitality, Business Administration, or a related field.
• You have at least 2 years of management experience in the hotel industry or in operations. For example a front office/RD/operations manager ready for the next step.

Unfortunately we don't speak Danish We're a Dutch company with an international team. Please note that motivational letters and/or resumes that aren't in English can't be considered by our hiring team.

Gross salary indication: 42/46.000 DKK based on full time employment.

Unsolicited services or offers from recruitment agencies will not be accepted.