Front Desk Concierge

SafeHarbor Logistics; Vejle; On-site; DKK 67,000 - 82,000; Full time

Benefits offered by this job

Competitive salary

Accommodation provided

Free visa sponsorship

Complimentary ticket to travel to Vejl

Job summary

SafeHarbor Logistics seeks a Front Desk Concierge in Vejle to warmly welcome guests, provide information about the hotel and local area, and coordinate services to ensure a seamless stay.

You will handle inquiries, arrange reservations, and support check-in/check-out while maintaining a professional demeanor in a luxury setting.

Qualifications

• Experience in customer-focused roles.
• Fluent or strong English communication.
• Ability to resolve issues quickly and effectively.
• Keeps composure in busy environments.
• Willingness to work weekends/holidays if required.

Responsibilities

• Greet guests and provide hotel information.
• Address guest requests, complaints and inquiries promptly.
• Make restaurant/theatre reservations for guests.
• Coordinate with hotel departments to ensure smooth stays.
• Assist with check-in/check-out and handling payments.

Skills

Customer service

English proficiency

Problem solving

Calm under pressure

Flexible hours

Job description

Front Desk Concierge

As a Front Desk Concierge, you will be responsible for providing exceptional customer service to all guests and residents of our luxury hotel in Vejle. Your main duty will be to welcome and assist guests with their needs while maintaining a professional and courteous demeanor at all times.

Key Responsibilities

• Greet guests upon arrival and provide them with information about the hotel and its amenities
• Handle guest requests, complaints, and inquiries in a timely and efficient manner
• Make reservations for guests at restaurants, theaters, or other local attractions
• Coordinate with other hotel departments to ensure smooth operations during guest stays
• Maintain up-to-date knowledge of local events, transportation options, and tourist attractions
• Assist with check-in and check-out procedures, including processing payments and issuing room keys
• Keep the front desk area clean and organized at all times
• Provide concierge services such as booking spa appointments, arranging transportation, or making dinner reservations for guests

Requirements

• Previous experience in a customer service role is preferred
• Excellent verbal communication skills in English (other languages are a plus)
• Strong problem-solving abilities and the ability to remain calm under pressure
• Proven ability to provide exceptional customer service in a fast-paced environment
• Willingness to work flexible hours including weekends and holidays if needed

Benefits

• Competitive salary of 1000$ per month
• Accommodation provided by the company
• Free visa sponsorship
• Complimentary ticket to travel to Vejle

If you are passionate about providing top-notch customer service and have a friendly personality, then we would love to hear from you. Join our team as a Front Desk Concierge in beautiful Vejle!