Freight Forwarding Agent Courier – Malmö

Blue Water Shipping A/S; Esbjerg; On-site; DKK 195,000 - 285,000; Full time

Job summary

Blue Water Shipping AB in Sweden (Malmö) is seeking an experienced courier/express transport coordinator to deliver fast, reliable, customer-focused solutions. You will ensure the right courier solution is provided to customers—every time.

You will coordinate and plan courier shipments, handle bookings and quotations, and maintain daily communication with customers, suppliers and carriers. Fluency in Swedish and English, plus MS Office and digital tools, is required.

Qualifications

• Experience from the courier segment or a similar role within freight forwarding, transport or logistics.
• Strong service mindset, commercial understanding and the ability to keep an overview in fast-moving environments.
• Confident communication in Swedish and English; proficient with Microsoft Office and digital systems.
• Structured, responsible and solution-oriented; able to work well in a team.

Responsibilities

• Coordinate and plan courier shipments; ensure daily communication with customers, suppliers and carriers.
• Handle incoming bookings and customer requests; prepare, send and follow up on quotations.
• Coordinate with suppliers and carriers; maintain close daily customer communication.
• Build strong customer relationships and find best transport solutions based on needs.

Skills

Customer service

Commercial understanding

Team collaboration

Structured/workflow

Language: Swedish & English

MS Office & digital tools

Tools

Microsoft Office

Job description

Are you experienced within courier or express transport and motivated by creating fast, reliable and customer-focused solutions? Then you may be the colleague we are looking for to join our Courier team in Malmö.

At Blue Water, we deliver flexible transport solutions built on close customer dialogue, strong operational coordination and a commitment to quality. In this role, you will help ensure that our customers receive the right courier solution – every time.

Your team

You will become part of a dedicated and close-knit team where collaboration, structure and a positive mindset are key to delivering high-quality service in a busy and engaging workday.

Your responsibilities

You will be responsible for coordinating and planning courier shipments, ensuring smooth daily communication with customers, suppliers and carriers.

Your main tasks will include:

• Handling incoming bookings and customer requests
• Preparing, sending and following up on quotations
• Coordinating with suppliers and carriers
• Maintaining close daily communication with customers
• Building strong customer relationships
• Finding the best transport solutions based on customer needs

Your profile

We imagine that you have experience from the courier segment or a similar role within freight forwarding, transport or logistics. Most importantly, you bring a strong service mindset, commercial understanding and the ability to keep an overview when things move fast.

You communicate confidently in Swedish and English and are comfortable working with Microsoft Office and digital systems. You are curious and quick to learn new tools that support efficient daily operations.

As a person, you are structured, responsible and solution-oriented. You enjoy working closely with others and take pride in creating a positive customer experience.

We are looking for someone who:

• Has a positive attitude and contributes to strong team spirit
• Is service-minded, customer-focused and commercially oriented
• Thrives in a busy environment and keeps a clear overview
• Works in a structured and quality-conscious way
• Takes responsibility and follows tasks through
• Can work independently and as part of a team

What we offer

At Blue Water, you will join an international transport and logistics company with an informal, open and collaborative culture. We value engagement, responsibility and professional development – and we support each other in delivering the best solutions for our customers.

We offer you:

• A role with responsibility, customer contact and operational variety
• A supportive team with strong collaboration and knowledge sharing
• An informal company culture where people are trusted to contribute
• Opportunities to develop your skills in an international logistics environment

Department: Courier & Parcel - Sweden

Deadline: 13 September 2026

Location: Blue Water Shipping AB, Sweden / Borrgatan 5, 211 24, Hamnen, Sweden