Emergency Medical Dispatcher — Critical Call Coordinator

County Emergency Communications; Denmark; On-site; DKK 360,000 - 520,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers in Denmark. You will gather patient and incident information, establish response priorities, and coordinate emergency medical resources using approved systems.

Depending on training, you may provide instructions before responders arrive following protocols. Requirements include a high school diploma and CPR certification; EMT or paramedic credentials are not universally required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or Equivalent

Job description

County Emergency Communications seeks Emergency Medical Dispatchers in Denmark. You will gather patient and incident information, establish response priorities, and coordinate emergency medical resources using approved systems.

Depending on training, you may provide instructions before responders arrive following protocols. Requirements include a high school diploma and CPR certification; EMT or paramedic credentials are not universally required.