Director, Delivery Management

Pandora; København; Hybride; DKK 1 200 000 - 1 800 000; Plein temps

Résumé du poste

Pandora is seeking a visionary Delivery Director to lead the Data, Analytics & AI portfolio from Copenhagen. You will drive delivery across cross-functional teams, ensuring governance, collaboration, and a scalable operating model in a dynamic, globally distributed environment.

You will mentor delivery teams, manage vendor relationships, and champion digital transformation while leveraging waterfall and scaled agile methodologies to deliver high-impact data products and analytics initiatives.

Qualifications

• 8+ years of delivery/program management experience, including 3+ years at a director level leading multiple delivery teams.
• Proven track record delivering data and analytics initiatives and ideally AI initiatives.
• Experience from a large Data, Analytics & AI organisation delivering data products is an advantage.
• Robust understanding of technologies within Data & Analytics.
• Certifications such as PMP, PRINCE2, SAFe and experience with Jira/Confluence/CI/CD.

Responsabilités

• Facilitates the shaping of domain portfolio roadmaps.
• Oversee planning, execution, and delivery of initiatives aligned with strategic objectives.
• Drive yearly and quarterly planning cadence, cross-team orchestration, and ensure plans, teams and processes support readiness.
• Own program risk management: identify issues early, develop mitigation plans, and communicate trade-offs.
• Proactively collaborate with other delivery colleagues to ensure consistent delivery across Pandora.
• Translate strategic priorities into reliable, predictable delivery of complex programs.

Connaissances

Delivery leadership

Program management

Analytics & AI

Stakeholder mgmt

Vendor management

Leadership mentoring

Waterfall & Agile

D&A tools (Jira Confluence)

Formation

PMP/PRINCE2/SAFe certifications

Outils

Jira

Confluence

CI/CD pipelines

Description du poste

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Are you a visionary Delivery Director with a passion for Digital Transformation? Do you want to be a part of the world’s leading jewellery company recently voted the No. 1 employer in Denmark? If yes, then this could be the role you’ve been looking for!

You will be part of an exciting digital & tech area and work in an international organisation of can-do spirited, passionate, and performance-driven people. We value flexibility and informal working, where you are trusted to deliver and to focus on outcomes andvalue.

With increasing ambitions on AI and Analytics and need for easily accessible, reusable, and well governed data we’re seeking a Delivery Director to drive delivery & execution of Pandora’s Data, Analytics & AI (D&A) portfolio across the value chain - as we embark on next phase of data and AI transformation.

In this role, you will with a team of delivery leads and scrum masters, drive delivery of Analytics and AI products, Enterprise Analytics platform, strategic initiatives and sync up across the respective areas in D&A – ensuring we mature our ways of working and operating model.

You will leverage both waterfall and scaled agile methodologies and you’ll translate strategic priorities into reliable, predictable delivery of complex, cross-functional programs that help PANDORA give a voice to people’s loves.

Help Write Our Next Chapter

Key Responsibilities:

Program & Delivery Leadership

• Facilitates the shaping of domain portfolio roadmaps.
• Oversee planning, execution, and delivery of initiatives aligned with strategic objectives.
• Drive yearly and quarterly planning cadence, cross-team orchestration, and ensure plans, teams and processes. supports technical and operational readiness.
• Own program risk management: identify issues early, develop mitigation plans, and communicate trade-offs.
• Proactively collaborate with other delivery colleagues to ensure consistent delivery on all objectives across PANDORA.
• Can take complex situations/problems/asks and establish an approach and action plan.

Governance & Reporting

• Ensure effective governance through existing and new portfolio forums.
• Standardize and maintain accurate, timely status reporting across initiatives.
• Monitor risks, escalations, and dependencies at both initiative and program levels.
• Represent delivery to senior leadership with clear communication and actionable recommendations.
• Build strong relationships with business, technology stakeholders, and delivery leaders.
• Manage strategic vendors and system integrators, governing SLAs, SOWs, and delivery performance.
• Own financial management for the domain, including budgets, forecasts, and actuals.
• Provide insights into financial health, highlighting variances and recommending mitigation strategies.
• Lead, mentor, and develop delivery team members across programs and domains.
• Support capability development, resource planning, and foster a collaborative, high-performing environment.
• Proactively identify opportunities to champion our digital transformation.
• Measure and improve delivery performance using metrics, dashboards, and post-mortems.
• Drive continuous improvement through influence and cross-functional governance.

We would love if you could bring:

• 8+ years of delivery/program management experience, including 3+ years at a director or equivalent level leading multiple delivery teams.
• Proven track record delivering data and analytics initiatives and ideally also AI initiatives.
• Experience from a large Data, Analytics & AI organisation delivering data products and initiatives an advantage.
• Robust understanding and experience with key technologies, disciplines and concepts within Data & Analytics.
• Relevant certifications (e.g., PMP, PRINCE2, SAFe) and experience with modern delivery tools (e.g., Jira, Confluence, CI/CD pipelines).
• Excellent stakeholder management and communication skills — able to influence senior business owners, product, and engineering stakeholders.
• Demonstrated experience managing vendors and system integrators, including contracting and SOW governance.
• Strong leadership and mentorship capabilities, with the ability to influence without direct authority.
• Pragmatic mindset – including ability and willingness to roll-up the sleeves and get things dom

The Additional Sparkle:

You will be working out of our beautiful Digital & Technology Hub in Copenhagen, in a rapidly growing environment of highly skilled and experienced colleagues, which is a key initiative that goes along with Pandora’s experience & ambitions. Besides our beautiful interior design, we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.