Danish Speaking Consumer protection customer experts - Work In Athens, Greece

Mercier Consultancy Group; Denmark; On-site; DKK 175,000 - 234,000; Full time

Benefits offered by this job

Relocation package

Health insurance

Training program

13th & 14th salaries

Job summary

Mercier Consultancy Group is seeking Danish-speaking consumer protection customer experts for roles in Greece. The position focuses on guiding Danish-speaking policyholders on consumer rights, handling inquiries, and ensuring regulatory compliance while collaborating with Athens-based teams.

Candidates should be fluent in Danish and English, possess insurance or consumer protection experience, and be willing to relocate.

Qualifications

• Native or fluent Danish (spoken and written).
• Experience in insurance, customer support, or consumer protection is preferred.
• Strong analytical skills and the ability to interpret policy documentation.

Responsibilities

• Act as the primary contact for Danish-speaking policyholders, guiding on consumer rights and protection.
• Analyze complex insurance inquiries and ensure compliance with regulations.
• Handle claims, modifications, and coverage queries with empathy and accuracy.
• Maintain detailed documentation in our insurance management systems.

Skills

Danish language

Customer support

Insurance knowledge

English proficiency

Analytical skills

Job description

Danish Speaking Consumer protection customer experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO consultancy, dedicated to bridging the gap between top-tier global talent and industry-leading organizations. We specialize in placing professionals into high-impact roles, ensuring that our partners thrive through human-centric excellence and strategic staffing solutions.

Job Overview

We are currently seeking dedicated professionals for a Danish Speaking Consumer protection customer experts position in Greece within the dynamic insurance sector. This unique career opportunity combines financial expertise with a commitment to consumer advocacy, providing a stellar platform for those seeking premium jobs in Greece.

Key Responsibilities

• Act as the primary point of contact for Danish-speaking insurance policyholders, providing expert guidance on consumer rights and protection.

• Analyze complex insurance inquiries and ensure strict adherence to industry regulations and consumer protection standards.

• Handle claims, policy modifications, and coverage queries with a high degree of empathy, accuracy, and professionalism.

• Maintain detailed documentation of client interactions within our proprietary insurance management systems.

• Collaborate with internal insurance teams to resolve disputes and enhance the overall customer experience for our Danish clientele.

• Monitor and report on industry-specific trends to identify areas for improved consumer service quality.

• Participate in ongoing training sessions to stay updated on the latest developments in the European insurance landscape.

• Native or fluent Danish (spoken and written) is mandatory for this role.

• Valid EU passport is required to facilitate your relocation for these Danish-speaking jobs.

• Professional proficiency in English to collaborate with our diverse team based in Athens.

• Previous experience in insurance, customer support, or consumer protection is highly preferred.

• Strong analytical skills and the ability to interpret policy documentation accurately.

• A commitment to relocating to Athens for this onsite Danish Speaking Consumer protection customer experts position in Greece.

What We Offer

• Competitive Monthly Salary plus 13th and 14th monthly salaries per year.
• Monthly Performance Bonus tailored to your success in the insurance field.
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation upon arrival).
• Fully Paid professional insurance training program.
• Comprehensive Health Insurance and additional benefits.
• An opportunity to build your career in one of the most exciting jobs in Greece.
• And Much More…

Life in Greece

Choosing to work in Greece offers an unparalleled lifestyle where historic culture meets modern Mediterranean living. As you embrace these Danish-speaking jobs, you will enjoy Greece’s world-famous climate, sun-drenched beaches, and a vibrant social scene that makes every day feel like a retreat. Life in Greece is defined by its welcoming locals and a pace of life that encourages well-being and discovery.

Relocating to Athens provides an excellent opportunity to experience the best of European heritage and contemporary city life. From the exquisite culinary landscape to the affordable, high-quality cost of living, Greece remains a top destination for international professionals. Whether you are exploring the Acropolis or relaxing in a seaside café, you will find that Greece offers the perfect balance between professional growth and personal enrichment.