Danish-Speaking Client Experience Specialist

Saxo Group; Denmark; On-site; DKK 335,000 - 502,000; Full time

Job summary

Saxo Bank, headquartered in Copenhagen, is seeking a Client Service Associate to deliver first-in-class client experience across individuals and institutions. You will handle queries from trading to funding and participate in onboarding and ongoing training to independently assist clients.

The role involves being an ambassador for Saxo and driving digital engagement. Ideal candidates have 2+ years in a client-facing role, fluent Danish and English (third language a plus), and a

Qualifications

• Excellent communication with both specialist and simple instructions.
• 2+ years of client-facing experience is required.
• Knowledge of the financial industry and products is preferred.

Responsibilities

• Advise and assist clients on a wide product range across all asset classes.
• Act as a client-facing specialist with knowledge of our trading platforms.
• Ensure regulatory compliance through global governance.
• Always act in the best interest of clients and Saxo.
• Increase client digital interaction with Saxo.

Skills

Communication skills

Client-facing experience

Trading platform knowledge

Education

Finance/Business/Service related education

Tools

Trading platforms

Job description

Saxo Bank, headquartered in Copenhagen, is seeking a Client Service Associate to deliver first-in-class client experience across individuals and institutions. You will handle queries from trading to funding and participate in onboarding and ongoing training to independently assist clients.

The role involves being an ambassador for Saxo and driving digital engagement. Ideal candidates have 2+ years in a client-facing role, fluent Danish and English (third language a plus), and a