Critical Services Technician

T5 Data Centers; Viborg Kommune; On-site; DKK 420,000 - 600,000; Full time

Job summary

T5 Data Centers in Viborg, Denmark, seeks a hands-on Critical Services Technician to join the 24/7 operations team. You will operate and maintain critical and non-critical data center infrastructure, monitor power and cooling, and respond to technical issues to ensure uptime.

The role requires technical education, 1–3+ years in a mission-critical environment, and ability to work rotating shifts. You will use CMMS for work planning and collaborate with contractors to uphold safety and reliability.

Qualifications

• Technical education or relevant training required.
• 1-3+ years in a mission-critical environment.
• Electrical or mechanical certification preferred.

Responsibilities

• Operate and maintain data center infrastructure and systems.
• Perform preventive maintenance on electrical and mechanical equipment.
• Monitor power, cooling, and environmental conditions.
• Use CMMS to manage work orders.
• Troubleshoot and resolve issues quickly and safely.
• Escalate emergencies and support recovery.
• Support planning and execution of corrective work.
• Maintain facility records and change management.
• Follow change control and safety procedures.
• Work shifts to support 24/7 operations.

Skills

Electrical systems

Mechanical systems

Safety procedures

Hand tools

Education

Technical training

Tools

CMMS

Job description

Critical Services Technician - Data Center

Location: Viborg, Denmark

Employment: Full-time, 35 hours per week

Working hours: Shift work supporting 24/7 data center operations

Do you have a strong technical background and thrive in an environment where safety, reliability and uptime are critical?

We are looking for a Critical Services Technician (CST) to join our team in Viborg.

As a Critical Services Technician, you will be responsible for the day-to-day operation and maintenance of critical and non-critical data center infrastructure, equipment and systems. You will play an important role in ensuring reliable operations, maintaining high availability and responding effectively to technical issues and emergencies.

This is a hands-on role where your technical knowledge, problem-solving skills and ability to stay calm under pressure will make a real difference.

Your role

You will work as part of a team of Critical Services Technicians, contributing to the safe and reliable operation of the data center around the clock.

• Operating and maintaining critical and non-critical data center infrastructure, equipment and systems
• Performing preventive maintenance on electrical and mechanical equipment
• Monitoring power, cooling capacity and environmental conditions within the data halls
• Using a Computerized Maintenance Management System (CMMS) to manage planned and unplanned work
• Troubleshooting and resolving electrical and mechanical issues quickly and safely
• Responding to emergencies and critical situations and supporting complete recovery
• Troubleshooting, documenting and escalating technical issues as required
• Assisting with planning and execution of corrective work
• Maintaining accurate facility records, including rounds, preventive maintenance work orders and change management
• Following strict change control procedures
• Completing facility rounds at the beginning of each shift
• Managing assigned workflow tasks and ensuring timely completion
• Working with and escorting external contractors while ensuring compliance with critical facility work rules
• Participating in the development, review, audit and execution of operating procedures
• Supporting construction and commissioning activities as directed by the Operations Manager
• Participating regularly in facility training programs
• Working shifts to support 24/7 data center operations and maintaining flexibility to cover other shifts
• Following T5 policies and procedures and all relevant Danish safety legislation

What we're looking for

We are looking for someone with a solid technical foundation who enjoys hands-on work and takes responsibility for keeping critical infrastructure operating safely and reliably.

You ideally have:

• A technical education or relevant technical training
• 1-3+ years of experience in a mission-critical environment, preferably
• Electrical or mechanical certification/licence is preferred
• Experience working with electrical and/or mechanical systems
• The ability to read and understand electrical and mechanical manuals, drawings and sketches
• Experience working safely and proficiently with hand and power tools

Who You Are

You are a practical, dependable and solution-oriented person who takes pride in your work.

You are someone who:

• Has strong verbal and written communication skills
• Is a natural problem solver and can analyse situations and identify solutions
• Works well independently but thrives as part of a team
• Can maintain focus and make sound decisions in high-pressure situations
• Has a can-do attitude and takes personal responsibility for delivering high-quality work
• Has a strong attention to detail and completes tasks on time
• Is comfortable following procedures while also taking initiative when needed
• Can adapt to changing priorities and operational requirements
• Communicates effectively with managers, colleagues, vendors and customers
• Is committed to safety, reliability and continuous improvement

Learn, develop and grow with us

Continuous learning is an important part of the role. You will receive structured training and development, with expectations to complete:

• Level I training within 60 days
• Level II training modules within 6 months

A Role Where Your Technical Skills Matter

Working in a data center means that reliability is everything. As a Critical Services Technician, you will be part of the team responsible for keeping critical infrastructure running safely and efficiently — day and night.

You will work with complex technical systems, solve real operational challenges and collaborate with colleagues and external partners in an environment where safety, uptime and operational excellence come first.

If you are a technically skilled professional who enjoys hands-on work, problem-solving and working as part of a strong operational team, we would love to hear from you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.